Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.2
(158 reviews)

Business Details

2201 E Truman Rd, Kansas City, MO
64127, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2201 E Truman Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2201 E Truman Rd, Kansas City, MO
64127, United States

Hours

Reviews

2.2
158 reviews
5 stars
40
4 stars
6
3 stars
8
2 stars
3
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the attitudes of employees.

Delivery Issues

Customers frequently reported problems with mail delivery, including lost packages and inconsistent service from mail carriers.

Long Wait Times

Many customers experienced long wait times at the post office, often due to understaffing and inefficient service.

Mixed Experiences

While some customers reported positive interactions with specific employees, overall sentiment leaned heavily towards dissatisfaction.
  • SL
    Spencer Lewis
    1 day ago
    5.0
    Very Helpful
  • MS
    Michelle Sifuentes
    Dec 9, 2025
    1.0
    Rude front desk worker. Has an attitude while doing her job, feels like you’re talking to a teenager going thru puberty. shouldn’t be working in customer service.
  • CC
    Carlos
    Nov 17, 2025
    1.0
    I think that everyone who works at this post office should have to wear a propeller hat and a bib (so they don't drool on themselves), this way we know who we're dealing with once we step inside the building. Thank you
  • DL
    Deej L
    Nov 5, 2025
    5.0
    Fast, friendly, knowledgeable, helpful
  • AB
    Annacarie Burke
    Oct 31, 2025
    1.0
    This is the absolute worst post office i have ever been to. Telling us we can only get our mail once a week and that we never have mail. They are liars and they should be fired

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others