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Visit your local Post Office™ at 200 Westport Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers frequently reported long wait times and inadequate staffing, often leading to frustration and delays in service.
Customer Service
Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.
Operational Hours
The post office often failed to adhere to posted hours, with reports of being closed during business hours and inconsistent service availability.
Mail Handling Problems
Numerous complaints were made about lost packages and mail, as well as issues with mailbox keys and delivery.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction with service.
MM
Misti Bernard Music
Nov 14, 2025
5.0
Always great customer service, I mail packages for my business frequently and have never had the slightest problem.
MM
Martha
Nov 4, 2025
1.0
Such an intimidating atmosphere, the two ladies at the front desk were talking about how much they hate their job and gossiping /complaining about clients not knowing what they’re doing, but that’s what you guys are there for? To help them out? A Hispanic couple went in after me and had a hard time understanding but after they left, the woman helping them goes “yeah I’m definitely sick of this job.” definitely gonna stick to the other location lolol
SM
Sammy Mo
Nov 3, 2025
2.0
Very nice people, but are always just scheduling one person at the front desk. When someone needs to “check for their mail” it takes an extended period of time leaving a line full of people that could be helped in the meantime. It just makes no logical sense to continue to operate in this capacity
MS
Michelle Sifuentes
Sep 17, 2025
1.0
Rude worker (glasses) at front desk. Nasty attitude, should not be working in customer service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 200 Westport Rd?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this USPS location.
Can I apply for a first-time U.S. passport at this post office?
Yes, this location accepts first-time passport applications and can typically take your passport photo by appointment.
Do I need to schedule an appointment for passport services here?
Yes, most passport services require you to schedule an appointment via the USPS online scheduler, though some limited walk-in hours are available at select locations.
How much does it cost to get a passport photo taken at this USPS?
The fee for a passport photo at USPS is $15.
What are the business hours of this USPS location?
Monday to Friday, it is open from 8:30 AM to 5:00 PM, and on Saturdays from 8:30 AM to 12:00 PM. It is closed on Sundays.
Can I rent a PO Box online for this post office?
Yes, you can search for and reserve PO Boxes online at the USPS website, then complete your setup in person at the local post office.
Are PO Boxes accessible after hours at this USPS?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this local post office for specific hours.
What nearby dining options are there around 200 Westport Rd?
Nearby sandwich shops such as Mario's and Shelia's Grinder Shop provide convenient places to grab a meal before or after your visit to the post office.
Are there any local arts or cultural spots near the USPS location?
Yes, nearby places include the Westport Center for the Arts and Creative Culture art gallery, perfect for a cultural visit near the post office.
Where can I find other postal services nearby?
There are other USPS facilities in the area including the United States Postal Service shipping center and the US Post Office, which can be alternatives depending on your needs.