Brand Certified
United States Postal Service
2.6(135 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
10 E 135th St, Kansas City, MO
64145, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10 E 135th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.6
135 reviews
5 stars
48
4 stars
3
3 stars
4
2 stars2
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several customers praised specific staff members, particularly Alisha and Angie, for their helpfulness and professionalism, while others reported rude and unhelpful interactions.
Passport Processing
Many reviews highlighted positive experiences with passport application assistance, noting efficiency and clarity, but some customers faced issues with appointments and staff knowledge.
Delivery Issues
Numerous complaints were made regarding mail delivery problems, including lost packages, incorrect deliveries, and poor communication about mail status.
Phone Support
Customers expressed frustration with the inability to reach the post office by phone, citing long hold times and lack of response.
Facility Cleanliness
Some reviews mentioned the facility's cleanliness and organization, while others criticized the disarray at the counters.
- MAMichael Agard4 days ago5.0Excellent service. The line moved quickly, and the staff advised me of a better-value option for shipping than the one I'd chosen. Friendly and professional.
- TRTish ReuschFeb 17, 20261.0The woman (mid 60s long brown wavy hair) that works in there is an insufferable individual. She acts like doing her job is too much to ask and has obviously never been disciplined for her reoccurring attitude problem. Just read through the other complaints, she is this way all the time. Another example of wasted tax dollars, allowing people like her to still have their jobs.
- KWKaycee WFeb 14, 20265.0Kate was so helpful in getting our passports done and expedited. We would truly be in a bind if not for her kindness and expertise.
- MMMelissa MaurerFeb 9, 20265.0Had a wonderful experience with Katie today! I came at the wrong time and she worked us in anyway!
- PRPhilomena RattermanFeb 4, 20261.0Called and waited on hold for 21 minutes without cause. Nobody answered.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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