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Visit your local Post Office™ at 10 E 135th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback is mixed; while some staff members like Alisha and Miko received praise for their helpfulness and professionalism, many reviews highlighted rude and unhelpful behavior from other employees.
Mail Delivery Issues
Numerous complaints about mail being delivered to the wrong addresses, packages being lost, and delays in receiving mail were reported.
Appointment Management
Customers expressed frustration with the appointment system for passport services, citing issues with scheduling and staff not honoring appointments.
Phone Support
Many customers reported difficulties in reaching the post office by phone, with long hold times and calls going unanswered.
Facility Conditions
Some reviews mentioned cleanliness and organization issues within the post office, contributing to a negative customer experience.
BE
blake elam
Nov 14, 2025
5.0
Kate was extremely helpful is aiding with getting my application submitted for my first passport. I could not have asked for better service. I would absolutely recommended coming to this location and if you’re lucky enough to work with her, know you’ll be in good hands.
KF
kollin fromm
Nov 1, 2025
5.0
Best usps I've been to, the gentleman ar the counter was helping 2 people at a time and was nice AND worked quickly
NL
Noryana Luiza
Jul 31, 2025
1.0
Rude staff have no empathy. I made an appointment once and got there and said they had canceled. We made an appointment for another day. We got there and were treated like trash. They were completely unprepared for customer service. I never want to have to go back again!!!
JM
Joseph Mueller
Jul 30, 2025
1.0
They deliver mail that should go to a PO Box to a physical address plus it not even the right town that was on the mail it said Galena I really think that some people should be fired for not doing there job correct Because when I drove a school bus and if I would have left a child on the bus I would have been fired immediately
ST
Shelly Tutorino
Jun 11, 2025
1.0
Our mail carrier had stopped delivering on Saturdays. We complained, we received deliveries for awhile. Then they stopped again. We complained, we now receive deliveries on Saturdays. But, the mail man has an attitude with us now. We have and smile and receive dirty looks. He also bangs on our door like the police when we get a package. We've asked him not to do this as our dogs go absolutely nuts. Again, he stopped for awhile, but yesterday I thought he was going to come through the door he was banging so hard. And he set the package down and went back to his vehicle. I've now put a sign on the door to please do not knock, leave package on porch. We have a ring camera, we see our deliveries. He is so rude!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 10 E 135th St?
This location offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, thousands of Post Offices accept first-time passport applications and most can also take your passport photo. Please complete and print your application before applying.
Do I need an appointment for passport services at this location?
Yes, most locations require scheduling an appointment using the online scheduler. Limited walk-in passport hours are also offered at select locations.
Does this Post Office offer passport photo services?
Yes, but you must make an appointment through the online scheduler for passport and photo services.
What are the hours of operation for this Post Office?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application. Reserve one online at the USPS website.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with the local Post Office for exact access times.
What nearby places can I visit after my trip to the Post Office?
Nearby you can visit Bubba John’s for seafood, The Scoop ice cream shop, or Rosehill Winery for a wine tasting experience.
Are there any local services near the Post Office for home or garden needs?
Yes, Rosehill Gardens offers landscaping and gardening supplies nearby, and Suburban Lawn & Garden Yardwaste Recycling is also close for garden waste disposal.
Can I find any fitness or active lifestyle stores near 10 E 135th St?
Yes, near the Post Office, there are stores such as The Running Well Store, Saucony, and KC Running Company, which provide sporting goods and active life services.