Brand Certified
United States Postal Service
1.5(239 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
7420 Troost Ave, Kansas City, MO
64131, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7420 Troost Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.5
239 reviews
5 stars
17
4 stars
5
3 stars
12
2 stars
10
1 star
195
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Mail Delivery Issues
Many customers reported significant delays and issues with mail delivery, including lost packages and missed deliveries.
Staffing Problems
Customers frequently noted that the location is understaffed, leading to long wait times and inadequate service.
Operational Hours
Several reviews mentioned that the post office often closes early or is not open during posted hours, causing frustration for customers.
Mailbox Key Delays
Multiple customers expressed dissatisfaction with the lengthy wait times for mailbox keys, often exceeding several months.
- LBLove Bunnie3 days ago1.0I have packages in my mailbox that I specifically said put in doorstep bc I don’t have a mailkey yet and they said 1-2 days and then changed it to 1-2 weeks before I get one and they talking about waiting 8 weeks before they start delivering there, makes no sense. Delivering there before but after we get our key you wanna push delivery to our place to 8 weeks. Definitely don’t do their job
- IBindia burksFeb 6, 20261.0Been waiting on my key for 8 months
- JRJohn RivestFeb 3, 20261.0I've been waiting for mailbox key for over 5 months with no end in site. The USPS just needs to be defunded and shut down.
- JHJeramie HayesDec 9, 20251.0This store has some employees that are very rude and disrespectful to all the customers. They do not have stamps to sell to customers. It is a very unpleasant place to be.
- AMAnnalisse MarianaDec 9, 20251.0If ever, you have the misfortune of having your mail routed through this postal location, please expect missed deliveries, lost packages, extensive wait times and long lines topped off with poor, inconsiderate, and unprofessional customer service by the staff. Save yourself the time and unnecessary stress of dealing with such a chaotic and unfortunate experience and seek an alternative solution! If the option is unavailable to you, believe the poor reviews and brace yourself.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 7420 Troost Ave offer?
This Post Office provides mail sending and package shipping, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and includes passport photo services by appointment.
Do I need an appointment for passport services?
Appointments are required for most passport services through the online scheduler, with limited walk-in hours at select locations.
What are the operating hours of this Post Office?
Open Monday to Friday from 8:30 AM to 5:00 PM and Saturday from 8:30 AM to 12:30 PM; closed on Sundays.
Can I rent a PO Box at this Post Office and how?
Yes, you can reserve PO Boxes online or in person with two forms of ID; visit USPS website to start the process.
Does this location offer 24/7 access to PO Boxes?
Most locations offer 24/7 lobby access to PO Boxes, but hours may vary; please check this specific Post Office for details.
Where can I find nearby postal services to the United States Postal Service at 7420 Troost Ave?
Nearby postal options include USPS Collection Point, Post Office-Kansas City train station, and Post Office South Troost for freight and cargo services.
How can nearby transit stations help me access this Post Office?
Post Office-Kansas City, a nearby train station, can facilitate easier access to your postal visits via public transit.
What nearby places can I visit before or after using the Post Office services?
You might enjoy visiting nearby spots like Cafe 75 for southern food, Little Explorers Play Room for kids, or Troost Gardens art gallery.
Are there any nearby automotive or beauty services near the Post Office at 7420 Troost Ave?
Nearby services include Kins Tires and Wheels for automotive needs, La'Chi Hair and Braiding Salon, and Prestige Beauty Salon for beauty treatments.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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