Brand Certified
United States Postal Service
2.1(246 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
7170 N Broadway St, Kansas City, MO
64118, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7170 N Broadway St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
246 reviews
5 stars
55
4 stars
10
3 stars
6
2 stars
10
1 star
165
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their helpfulness while others are criticized for rudeness and unprofessional behavior.
Mail Delivery Issues
Numerous complaints about lost or misdelivered mail and packages, with customers expressing frustration over the reliability of the postal service.
Long Wait Times
Many customers reported long wait times and understaffing, leading to dissatisfaction with the overall service experience.
Key and Mailbox Problems
Several reviews highlighted ongoing issues with obtaining mailbox keys and accessing mail, contributing to customer frustration.
- MBMatt BlahaFeb 14, 20261.0Terrible service. We got shut down on a passport walk in saying they weren’t taking anymore today even though we showed up before walk in hours started on 2/14/2026
- BDBianca DonnellyFeb 9, 20261.0don’t even try getting a passport here. second week in a row we have walked in at 2 on the nose for them to cut off the “2-2:30 passport walk in” at 2:01. absolutely ridiculous and offered no alternative locations or solutions
- JFJune FilleyJan 27, 20261.0A post office with all the heart and soul of the DMV in 1995.
- KAKim AppleburyJan 23, 20265.0I am here every day. The clerks are super respectful and responsible. I watch them do ALL they are able to do for customers because I am in line daily. Customers do not understand the mail service that is why they post ridiculous comments or take their frustration out on USPS employees. This is one of the busiest locations in the area. The clerks are truthful and tactful. I am sure my fav clerks are exhausted by the by end of the day. All of my packages have made it to their destinations, and I have mailed hundreds. Have a little patience, my fellow customers. This truly a five star location. I LOVE the post office. They provide the best service for my small business.
- AJAnnie JagodzinskiDec 25, 20251.0I moved into the area in April. I haven't received a mailbox key. My mail SHOULD be being held and at one point I know it was because I came and picked it up no issue. I stop by to pick up a package that should be held and not only do I have no key, but my mail is missing. All of my mail is unaccounted for. I got glared at when I even asked to check and what I got was nothing and a package I've already been waiting a month for was *supposedly* delivered in my mailbox. The one I can't open because I've been waiting for a key. I've been incredibly patient and so far the only person to help me before my last visit was really cool AND he got my mail when I asked for it. Now I'm being treated like an inconvenience for trying to use the service like it should be, and I have a lot of unaccounted for mail somewhere. I've already filed a case for my package but this chronic problem of not being able to get people keys in a timely manner is not normal and I think something should be done about it. I have never in my life had problems like this and from what I can see and hear everyone else is getting the same treatment. That is not okay.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 7170 N Broadway St?
You can send mail, ship packages, buy money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require an appointment made through the online scheduler, although limited walk-in hours may be available.
What are the business hours of this United States Postal Service location?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
Can I rent a PO Box online for this Post Office location?
Yes, you can search for available PO Boxes and reserve one online. After reserving, you'll receive instructions to complete the setup in person.
How can I check the price of a small PO Box at this USPS?
PO Box prices vary by location. You can check pricing by visiting the USPS PO Box management website and entering your ZIP Code 64118.
Are there any nearby businesses related to real estate or home services close to this Post Office?
Yes, nearby places include Wren Home Buyers LLC, specializing in appraisal and real estate services, and Foxden daycare offering home services.
What nearby automotive services are available around 7170 N Broadway St USPS?
Close to the USPS, you can find Bill and Larry's Auto Services, Kev's Muffler And Brake Shop, Molina Brothers Automotive, and MARIN AUTO Detail for various automotive repair and detailing needs.
Are there entertainment or dining options near this United States Postal Service?
Yes, nearby you can visit Gladstone Bowl for bowling and Drew's Pro Shop for sporting goods, or enjoy dining at Smitty’s Diner.
How might visitors use nearby post office locations in the area?
Visitors can find multiple USPS and US Post Offices nearby which might offer additional services or convenience if this location is busy or closed.
Brand Certified Facts from United States Postal Service
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