Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7170 N Broadway St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
240 reviews
5 stars
53
4 stars
10
3 stars
6
2 stars
10
1 star
161
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful behavior from staff, with specific employees frequently mentioned for their poor attitude.
Mail Issues
Numerous complaints about lost, misdelivered, or undelivered mail and packages, with customers expressing frustration over the lack of resolution.
Long Wait Times
Customers consistently noted long lines and slow service, often waiting for extended periods without adequate staffing.
Key and Mailbox Problems
Multiple reviews highlighted ongoing issues with obtaining mailbox keys and accessing mail, leading to significant frustration among customers.
- AJAnnie JagodzinskiDec 25, 20251.0I moved into the area in April. I haven't received a mailbox key. My mail SHOULD be being held and at one point I know it was because I came and picked it up no issue. I stop by to pick up a package that should be held and not only do I have no key, but my mail is missing. All of my mail is unaccounted for. I got glared at when I even asked to check and what I got was nothing and a package I've already been waiting a month for was *supposedly* delivered in my mailbox. The one I can't open because I've been waiting for a key. I've been incredibly patient and so far the only person to help me before my last visit was really cool AND he got my mail when I asked for it. Now I'm being treated like an inconvenience for trying to use the service like it should be, and I have a lot of unaccounted for mail somewhere. I've already filed a case for my package but this chronic problem of not being able to get people keys in a timely manner is not normal and I think something should be done about it. I have never in my life had problems like this and from what I can see and hear everyone else is getting the same treatment. That is not okay.
- DWDamion WhiteheadDec 22, 20251.0I'd give it a 0 if I could.
- CCChristineDec 8, 20255.0I am writing to commend the exceptional customer service I received from a United States Post Office employee, J, at the Gladstone, MO location (64118). J assisted me with sending a package, and I can honestly say it was the very best customer service I have ever experienced. Thank you J
- MMMaddieDec 8, 20251.0I am not joking when I say I dropped off 35 package and they LOST 15. I am a small business owner and have to refund my buyers AND lose the items I worked hard to sell. I have been reaching out for weeks trying to get help and have yet to get a response. It pushed me back in my business a lot. Don’t recommend using this office. I am still requesting someone connects with me, if anyone sees this!!!!!!!
- JHJoseph HNov 20, 20255.0Whoever is leaving 1 or 2 star reviews must be sad and miserable. The staff is great and the service was superb!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 7170 N Broadway St?
You can send mail, ship packages, buy money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require an appointment made through the online scheduler, although limited walk-in hours may be available.
What are the business hours of this United States Postal Service location?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
Can I rent a PO Box online for this Post Office location?
Yes, you can search for available PO Boxes and reserve one online. After reserving, you'll receive instructions to complete the setup in person.
How can I check the price of a small PO Box at this USPS?
PO Box prices vary by location. You can check pricing by visiting the USPS PO Box management website and entering your ZIP Code 64118.
Are there any nearby businesses related to real estate or home services close to this Post Office?
Yes, nearby places include Wren Home Buyers LLC, specializing in appraisal and real estate services, and Foxden daycare offering home services.
What nearby automotive services are available around 7170 N Broadway St USPS?
Close to the USPS, you can find Bill and Larry's Auto Services, Kev's Muffler And Brake Shop, Molina Brothers Automotive, and MARIN AUTO Detail for various automotive repair and detailing needs.
Are there entertainment or dining options near this United States Postal Service?
Yes, nearby you can visit Gladstone Bowl for bowling and Drew's Pro Shop for sporting goods, or enjoy dining at Smitty’s Diner.
How might visitors use nearby post office locations in the area?
Visitors can find multiple USPS and US Post Offices nearby which might offer additional services or convenience if this location is busy or closed.