Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 6921 E 111th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
159 reviews
5 stars
27
4 stars
7
3 stars
7
2 stars
4
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with complaints about poor attitudes and lack of professionalism.
Operational Hours
Numerous reviews highlighted that the post office is frequently closed during posted hours, causing frustration for customers trying to access services.
Mail Delivery Issues
Customers consistently experienced problems with mail delivery, including lost packages, incorrect deliveries, and delays in receiving mail.
Staffing Problems
There are ongoing concerns about understaffing, leading to long wait times and inadequate service during busy periods.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and efficiency, particularly in handling passport applications.
- CJCole JoyNov 7, 20251.0apparently you can only get your mail key hand delivered by your carrier. and apparently they are allowed to be on vacation for months at a time. This should be illegal to not be able to get MY MAIL like this for so long what an absolute joke
- CHClaudia HarrisOct 17, 20251.0Since you can't get anyone on the phone, I just wondered when we started handing mail to children on the street; never pick up mail when you raise the red flag on your mailbox; plus if I get someone else's mail just one more time. They obviously can't see or read.
- JWJANET WALKERSep 25, 20251.0I never get my amazon packages but get my mail. There is alway "animal interference." There can be no way there is this much "animal interference." Personally I think therevhas to be a post office worker that doesnt want to do the route. Ive brought this with customer service and physically have gone into the store. What if its something important like medicine or something that is time sensitive?
- JCJ. ChengSep 13, 20255.0We had an appointment at this postal office to apply for passports for our family. Rodney and the staff were very friendly and knowledgeable. Rodney was very helpful in getting our DS – 11 applications completed and was very patient as we were not familiar with the process. We appreciate the great service provided by Rodney and the staff here.
- CWCalvin WiliamsAug 18, 20251.0They never answer there phones hope that changes would be useful if a person would pick up the phone wish it could rate it lower than a 1
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 6921 E 111th St offer?
This USPS location offers mail sending, package shipping, money orders, Post Office boxes, passport applications and photos, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this USPS?
Yes, most passport services require an appointment via the online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours of this United States Postal Service location?
Monday through Friday, it is open from 8:30 AM to 5:00 PM, and Saturdays from 8:30 AM to 12:30 PM. It is closed on Sundays.
Can I rent a PO Box at this Post Office and how?
Yes, you can reserve a PO Box online quickly and securely at the USPS website and complete your setup in person at this location.
What is the fee for a passport photo at this postal branch?
The current fee for a passport photo is $15.
Are there nearby transportation or storage services that customers might use when visiting this Post Office?
Yes, nearby are "Get Moving and Storage" and the "U-Haul Neighborhood Dealer" which can assist with moving or storage needs related to shipments and packages.
What other retail or financial services are close to the 6921 E 111th St Post Office?
Nearby are "Dollar General" for discount shopping, "Western Union" for money transfers, and "TitleMax Title Secured Loans" for financial services, useful for customers needing various errands done in one trip.
Are there educational institutions near this USPS branch that customers might visit?
Yes, "Kansas City Tattoo School," "Ombudsman Hickman Mills," "Burke Elementary School," and "Ruskin High School" are close by, making this area convenient for families and students to visit the Post Office.
What should I know about access and services for PO Boxes at this location?
Most USPS locations including this one typically offer 24/7 lobby access to PO Boxes, though hours may vary so it's best to check locally. You can apply online or in person with two valid IDs.