United States Postal Service

2.1
93 reviews

About

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Visit your local Post Office™ at 8800 Raytown Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8800 Raytown Rd, Kansas City, MO
64138, United States

Hours

Reviews

2.1
93 reviews
5 stars
19
4 stars
6
3 stars
4
2 stars
4
1 star
60
  • AT
    Antonio Torres
    Nov 3, 2025
    1.0
    Didn't receive my mail today and said it was delivered I'm gonna report it as theft if I don't receive anything soon
  • SJ
    Sherry Jackson
    Sep 19, 2025
    3.0
    This was the first time I got an unfriendly welcome. There was no visitors in the post office. The person working the front end was just sitting there on their phone. Never made eye contact and ask "Can I help"? I like the Happy employee better. Other than that it's a post office. Clean, no wait, and the staff is usually nice friendly and helpful.
  • DH
    Donald Hare
    Sep 9, 2025
    1.0
    I don't get my mail half the time. The US post office is a joke. They keep raising the price of stamps but the service gets worse all the time. No you can't call them. You get an automated service that doesn't give the option to talk to anyone. What a damn joke. I would rather give them zero stars but that's not a option. Almost every week I am missing mail. Yesterday day I was supposed to get 6 mail pieces but received zero. The were evidently at my door because we received a package. Why in the hell didn't they leave my mail.
  • AH
    Andre Harper
    Aug 31, 2025
    1.0
    They have a young Black girl with big fake eye lashes that is very rude to customers. Spoke with the supervisor about my rude experience with her employee and she just said, well it's not first time and wont be the last time with her". As if they condone her unprofessional lack of social skills and customer service. My encounter with her was the drive thru mail box was full as I tried to mail a letter, a bunch of mail fell out. I took them in to drop off and let them know the box was full. I was met with, "I'm off from work". I tried to explain again and was cut off with her saying,"I'M OFF FROM WORK", I'M OFF FROM WORK". I gave the mail to the other attendant. As I was walking out she continued with, "I CAN'T BELIEVE HE COULD'T UNDERSTAND WHAT I SAID". AS she was standing at her booth. Customers,, beware!
  • RC
    Roy Cellular
    Aug 19, 2025
    4.0
    Last Collection Mon-Fri 5:00 pm Sat 3:30 pm Sun NA

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.