Brand Certified
United States Postal Service
2.1(173 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
820 Armour Rd, Kansas City, MO
64116, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 820 Armour Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
173 reviews
5 stars
36
4 stars
8
3 stars
9
2 stars
10
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, disorganization, and inefficiency in handling mail and packages.
Delivery Issues
Numerous complaints about lost or misdelivered packages, with many customers experiencing delays and incorrect tracking information.
Staff Performance
While some employees were praised for their friendliness and helpfulness, many reviews highlighted a lack of professionalism and inadequate customer service training.
Long Wait Times
Customers consistently noted long wait times at the post office, often due to understaffing and inefficient operations.
- BRBrian Rock2 days ago1.0This office is the epidemy of disorganization and inefficiency It is easy to understand how our mail and packages are lost by seeing their operation!
- MMMark McAuliffeJan 11, 20261.02 out of 2 deliveries do not even get delivered to the right mailbox. It's literally matching 3 numbers... So much for being essentials online.
- CLCasey LigonJan 9, 20265.0They’re very fast, patient and kind here. I’ve never had a single issue with the employees. People are in such a hurry and get so upset at those poor front desk clerks. They do a great job.
- JSJay SeabrookJan 7, 20265.0Tiffany is wonderful worker!
- DFDierdre ForbesDec 14, 20251.0Took forever to get my package. Sat at a facility in illinois for over a week with no updates, then after i complain the next day its magically in kc but will take a whole week to get to me from right down the road. It wouldnt matter if its holiday season or not, usps just sucks.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 820 Armour Rd?
This Post Office provides mail and package shipping, money orders, Post Office boxes, passport services, gift cards, and more.
Can I submit a first-time passport application at this location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment through the online scheduler, though limited walk-in hours may be available.
What are the operating hours of this USPS location?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:30 PM, and closed on Sundays.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application form.
Is there 24/7 access to PO Boxes after lobby hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with your local office.
What is the fee for passport photos at this Post Office?
The current fee for passport photos is $15 at USPS locations.
What nearby places can I visit before or after coming to USPS at 820 Armour Rd?
You can visit North Kansas City Parks & Recreation for outdoor activities, The Little Store & Cafe for refreshments, or North Kansas City Public Library for community resources.
Are there any local community centers or gyms near the Post Office?
Yes, the North Kansas City YMCA, a gym and community service center, is nearby for fitness and recreational activities.
What can you tell me about nearby churches around this USPS location?
Nearby churches include Belong Community Church, illuminate Children's Ministry, Northtown Trinity Church, and First Baptist Church of North Kansas City, offering various religious services.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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