Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 820 Armour Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
168 reviews
5 stars
34
4 stars
8
3 stars
9
2 stars
10
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of assistance.
Delivery Issues
Frequent complaints about lost packages, incorrect deliveries, and delays in mail service were noted, leading to frustration among customers.
Wait Times
Customers experienced long wait times due to understaffing, with many reporting that only one employee was available during busy hours.
Mixed Experiences
While some customers praised the helpfulness of certain employees, the overall sentiment leaned towards dissatisfaction with service quality.
Operational Inefficiency
Numerous reviews highlighted issues with the post office's operational processes, including failure to fulfill requests and lack of accountability.
- KWKarla Wilson2 days ago1.0I am extremely frustrated with the service from the post office today. My mailbox was left wide open, and now all of my mail is soaked. This should be a basic part of the job, yet it keeps happening. Please make sure your staff are properly trained so this doesn’t continue.
- QJQuentin Johnson3 days ago1.0No stamps and no money orders ready
- SNSaja NecibiOct 14, 20255.0This place is my go-to post office! They are quick, friendly and always helpful.
- RERochelle EdmondSep 19, 20253.0Slow Rude staff is awful Need to learn customer service
- SKSolveig KlarinSep 6, 20251.0I moved into a new apartment within the same complex and had to get a new mailbox key. Now, I had lots of issues with this post office the last time I took a long vacation while living in my old apartment and since I had another coming up, I waited to order my key until I returned from my trip. I order something from Amazon and had the unfortunate surprise that this one was shipped via USPS. Since I didn't have my mailbox key yet, I went to the post office in person on a Thursday. I filled out the form to order a new key and was told it would take 2 weeks, and that I could fill out the yellow 'mail hold' form and my package would just come back to that location and should be there for me to get by Saturday. I went back Saturday morning and the lady I spoke to said she couldn't find any mail or any yellow form. I filled out the yellow form a 2nd time and left. I went back again today at the 2 week mark and what do you know? No key, no mail, no yellow form. I had to fill out the form a third time and am now being told it could take up to 6 weeks to get my mailbox key. If you live in this area I strongly recommend you have things shipped to a different address, or use FedEx as often as possible.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 820 Armour Rd?
This Post Office provides mail and package shipping, money orders, Post Office boxes, passport services, gift cards, and more.
Can I submit a first-time passport application at this location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment through the online scheduler, though limited walk-in hours may be available.
What are the operating hours of this USPS location?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:30 PM, and closed on Sundays.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application form.
Is there 24/7 access to PO Boxes after lobby hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with your local office.
What is the fee for passport photos at this Post Office?
The current fee for passport photos is $15 at USPS locations.
What nearby places can I visit before or after coming to USPS at 820 Armour Rd?
You can visit North Kansas City Parks & Recreation for outdoor activities, The Little Store & Cafe for refreshments, or North Kansas City Public Library for community resources.
Are there any local community centers or gyms near the Post Office?
Yes, the North Kansas City YMCA, a gym and community service center, is nearby for fitness and recreational activities.
What can you tell me about nearby churches around this USPS location?
Nearby churches include Belong Community Church, illuminate Children's Ministry, Northtown Trinity Church, and First Baptist Church of North Kansas City, offering various religious services.