Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 30 W Pershing Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
136 reviews
5 stars
33
4 stars
13
3 stars
7
2 stars
11
1 star
72
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays and issues with package deliveries, often citing packages being lost or misdelivered.
Customer Service
Feedback on customer service was mixed; while some employees were praised for their helpfulness, many reviews highlighted rudeness and unprofessional behavior from staff.
Passport Services
Customers expressed frustration with the passport application process, citing long wait times and inconsistent service regarding walk-in appointments.
Facility Conditions
The location received positive remarks for its cleanliness and historic charm, but some customers noted issues with the availability of necessary supplies like stamps.
Communication Problems
Many customers experienced difficulties reaching customer service by phone, with reports of unresponsive staff and lack of assistance for inquiries.
- MSMelanie SanchezNov 8, 20255.0This is the best USPS, I always dread going to the ones closer to me but Mr. Eric made our passport experience wonderful!! I will only go here from now on for any delivery/shipping services. Give that man a raise!
- THTodd HolmgrainNov 7, 20252.0If you're going to come to the post office at Union station make sure you bring your crucifix and garlic and have it in front of you before you park because the attendant will attack you right away and tell you to," Move out if you're not going to the post office!" Incredibly rude and presumptuous
- LTLady TNov 7, 20255.0I went to the Union Station location. Nicole is very helpful and kind went above and beyond to assist me
- BBBillOct 20, 20252.0Why are there no USPS drop boxes anywhere inside the station or directly outside of it? Surely I am not the only person to want to drop off a letter outside of business hours. So frustrating.
- MSM SOct 18, 20251.0You guys I’ve gotta be the worst hub for United States Postal Service in American history you guys have been taking that honor for the past five years. I’ll get all kinds of deliveries from all different places all over the country and world. They will come from all over in the amount of two days then it gets to Kansas City and sometimes it’s five days to a week that it sits in Kansas City or sometimes you’ll send it back to Omaha, Nebraska or sometimes you’ll send it to some random other city that doesn’t even have close to me. I am in Springfield. I’m four hours south from you guys and you never can Get my shipping right it’s a total bummer I have to deal with you guys all the time……. If it was up to me, I would want my packages going somewhere else, but I am forced to leave this review because my packages are constantly being upheld by you guys in Kansas City for absolutely zero reason lmao SO Sorry for the one star, but I see many people have done it before? Soooo something has to fix guys
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Kansas City?
It is located at 30 W Pershing Rd, Ste 112, Kansas City, MO 64108.
What are the operating hours of this USPS location?
Monday to Friday from 7:30 AM to 6:00 PM, and Saturday from 8:30 AM to 3:30 PM. It is closed on Sundays.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Yes, appointments are generally required for passport services using the online scheduler, though limited walk-in hours may be available.
How much does it cost to get a passport photo here?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this location?
Yes, you can search for and reserve PO Boxes online at the USPS website, then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Please check with this specific Post Office for details.
What nearby attractions can I visit after using the Post Office at 30 W Pershing Rd?
Nearby attractions include Kansas City Union Station, the Museum of Illusions, and the Escape Room Kansas City, all within walking distance and great for exploring after your visit.
Are there dining options near the United States Postal Service at 30 W Pershing Rd?
Yes, nearby dining includes Parisi Cafe, Harvey's American Restaurant, and Parisi Coffee, offering convenient spots to eat or grab coffee before or after your postal visit.
How can nearby Kansas City Union Station help me access the Post Office?
Kansas City Union Station is a major train station located near the Post Office. If arriving by train, you can easily walk from Union Station to the USPS location.