United States Postal Service

2.0
21 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 601 E 12th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
601 E 12th St, Kansas City, MO
64106, United States

Hours

Reviews

2.0
21 reviews
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15
  • BB
    Brett Boehm
    Dec 17, 2025
    1.0
    Awful experience. "Sorry we close for lunch in 10 min so some back at 2." Ridiculous!
  • NB
    N B
    Apr 1, 2024
    5.0
    I had an issue with my mail and didn’t want to take off work to visit the union station post office. I was greeted promptly and my issues wasn’t resolved but at least I know there is a staffing issue and this is why my mail isn’t being delivered daily. In all honesty is fine. In the future, let people know mail will be delivered once or twice a week due to staffing shortages, especially during tax season.
  • JM
    J Marts
    Mar 21, 2022
    1.0
    Do us all a favor & go out of business already. Please turn it over to Amazon…..Now that’s a company that knows how to ship packages. You are nothing but a burden on the taxpayers at this point & can’t even get a 2 day priority package anywhere in 2 days, let alone a week.
  • JJ
    J
    May 17, 2019
    1.0
    What an absolute JOKE. Walked 12 blocks carrying a package to drop off at this "post office". You have to go through what is worse than airport security. They hadn't yet mentioned a body cavity search when I turned around. They spent more in police labor costs plus security equipment than the cost of shipping the package. LOL. Avoid this location at all costs.
  • JS
    Joseph Schultz
    Dec 18, 2017
    4.0
    Good for short lines, but best to walk here, and will have to go through security. Post office is on 12th st main level.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.