United States Postal Service

2.1
20 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 601 E 12th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
601 E 12th St, Kansas City, MO
64106, United States

Hours

Reviews

2.1
20 reviews
5 stars
4
4 stars
2
3 stars
0
2 stars
0
1 star
14
  • JT
    January Tolbert
    Jun 30, 2025
    5.0
    This office is wonderful the staff is very helpful and takes care of business and treat customers like the best thing that happen for that day
  • RC
    Ryan Connelly
    Jul 20, 2022
    1.0
    More than 50% of my mail has gotten lost. If you're new to KC, open a P.O. Box - it's the only way you'll actually get your mail. Or better yet, ask everyone to send everything FedEx. In the past 3 months they've lost 1) a security deposit reimbursement, 2) a drivers license, 3) a debit card, 4) a credit card, and 5) a dental insurance check. Our mail carrier Frank is blisteringly incompetent.
  • JM
    J Marts
    Mar 21, 2022
    1.0
    Do us all a favor & go out of business already. Please turn it over to Amazon…..Now that’s a company that knows how to ship packages. You are nothing but a burden on the taxpayers at this point & can’t even get a 2 day priority package anywhere in 2 days, let alone a week.
  • JJ
    Johnnie Jackson
    Aug 24, 2021
    1.0
    Ms Raina called me back after 5 days with miss information like she didn’t do her research. My postal delivery person told me why I didn’t get my mail(new tenant starting to early) so they held my mail thinking I was gone. Ms Raina gave a half bake standard (mailbox full)so I didn’t get my mail, what a lazy uninformed answer. Both came with no apologies. I also have a P.O. Box, let me be a day late paying(locked out)but they can be five days holding my mail!!!!
  • TW
    Trell West
    May 6, 2020
    1.0
    It is closed due to covid and the hours are saying it’s open even though it’s not. Find another

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.