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United States Postal Service

1.9
(163 reviews)

Business Details

6304 NW Barry Rd, Kansas City, MO
64154, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6304 NW Barry Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6304 NW Barry Rd, Kansas City, MO
64154, United States

Hours

Reviews

1.9
163 reviews
5 stars
28
4 stars
6
3 stars
4
2 stars
8
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over the lack of basic courtesy and professionalism.

Cleanliness

Some customers noted that the post office was clean and organized, while others reported it being dirty and cluttered behind the counters.

Operational Issues

Frequent complaints about the location closing early or not opening on time, leading to wasted trips for customers.

Mixed Experiences

While some customers had positive interactions with specific employees, many others reported negative experiences, indicating inconsistency in service quality.
  • JS
    Jacob Salyer
    1 day ago
    1.0
    Label said I don’t need to have packaging but they can’t accept package. Basically it’s not customer friendly USPS just meant for mail sorting and delivery.
  • CM
    Chris Mu
    2 days ago
    5.0
    Emily is amazing! I’ve been here a few times. She’s always efficient, helpful and very professional. There’s another lady I think she’s the supervisor, very professional, and knowledgeable. The post office is clean and organized.
  • JM
    Julie Miller
    Feb 25, 2026
    1.0
    I received mail for the last residents of my house I just purchased and so I wrote “moved-not at this address” in BLUE marker on the front of the envelope. First, it took several days for the mail carrier to get the fact that my flag being up with the letter in the mailbox meant I wanted them to take it….then it was gone. Great. But now, today, the letter is BACK. With the same BLUE marker that I wrote saying that the person no longer lives at this address….what?? Make it make sense. Now I have to physically take it to the post office and explain this silly situation. The letter is clearly a valentines card….so much for that.
  • JB
    Jason Beltz
    Feb 4, 2026
    5.0
    Had a fine experience
  • MD
    Mackenzie Dearing
    Jan 27, 2026
    1.0
    The people here are just plain rude and very passive aggressive. I have never had a pleasant experience here, time after time. The place is also very dirty and behind the counters are nothing but junk.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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