Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3144 in Kansas City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Antioch Crossing.
Details
- DeliveryNot available
Location
Hours
Reviews
3.4
183 reviews
5 stars
98
4 stars
10
3 stars
4
2 stars
14
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees being described as friendly and helpful, while others are reported as rude and unhelpful.
Efficiency
While many customers appreciate the quick and efficient service, there are complaints about long wait times and poor organization during busy periods.
Package Handling
Several reviews mention issues with lost or mishandled packages, leading to frustration and dissatisfaction among customers.
Store Cleanliness
The store is generally noted to be clean and well-organized, contributing positively to the customer experience.
Staff Training
There are concerns regarding the training and knowledge of staff, with some customers feeling that employees lack the necessary skills to assist effectively.
- REReda ELKHOUDDARINov 15, 20251.0why in the hell the store closes at 3 p. m on Saturdays? It is the weekend and people have time off from work days to manage their package shipping. Please, change your store hours on Saturdays.
- JMJake McLinOct 28, 20254.0Usually quick and helpful, always polite. Recent visits have been long lines with 3-4 staff members but the line is mostly people with items already packed and label printed. Just needs a scan and a receipt. They need to organize these lines as holiday traffic is a few weeks away. I recommend scheduling a door pickup if shipping speed isn’t urgent.
- MAmujahid amroOct 28, 20251.0This is the worst ups store, there people are rude. The lack of diversity in their staffing says a lot also. And last time they scanned and never shipped my box. I’m glad I keep my receipts. Since then I go to the one on Barry Road. They told me they get a lot of complaints from this location. Never again
- JTJasmine TriceOct 26, 20251.0This store stole my package, then gave me the wrong tracking receipt to cover it up, then treated me as if it was my fault for using the store as a service to begin with, and honestly I don’t blame them after the hell they have put me through. Holland is rude and hates his job, like really hates his job and i question the store mangers level of comprehension. She just gave me sloppy and lazy vibes, she was useless and I’m sure she couldn’t care less. Per her “they’re a third party company anyway”, translation, the last stop before you reach the slip and slide to hell, so they do what they want and if they did steal my package the chances of them getting caught or held responsible is slim to none, so good luck sucker. In short, find another location if you can help it. Just don't say you weren't warned. -1000/10 would not recommend
- RLRoss LibertoOct 18, 20251.0Don’t usually post negative reviews but the guy working Saturday morning 10/18/25 was unnecessarily rude. No desire to help and basically rushed me out. Yikes
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Kansas City offer?
The UPS Store #3144 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #3144 located?
It is located at 5231 NE Antioch Rd, Kansas City, MO 64119, USA.
What are the store hours for The UPS Store #3144 in Kansas City?
Monday to Friday: 8:00 AM - 6:30 PM, Saturday: 9:00 AM - 3:00 PM, Sunday: Closed.
Is The UPS Store #3144 open on major holidays?
The store is closed on Thanksgiving Day, Christmas Day, New Year's Eve, New Year's Day, and Martin Luther King Jr. Day. It operates with regular hours on Veterans Day and the day after Thanksgiving.
What payment methods are accepted at The UPS Store in Kansas City?
They accept American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store #3144 for inquiries?
You can call them at +1 816-454-8560 or email store3144@theupsstore.com.
Does The UPS Store #3144 offer any special deals or coupons?
Yes, they have special offers and coupons available to help you save big. Check their website for current promotions.
Which nearby places can customers visit before or after coming to The UPS Store?
Nearby spots include PepperJax Grill for dining, Verizon Authorized Retailer - Russell Cellular for mobile needs, and A-Pro Home Inspections for home services, all within the Antioch Crossing area.
How can customers traveling through Kansas City benefit from nearby transportation services?
ZMAKC Executive Transportation offers airport shuttle services nearby, making it convenient for customers to access The UPS Store if traveling to or from the airport.
Are there any nearby services for document shredding and professional business needs?
Yes, Shred Nations provides shredding services and professional business management support close to The UPS Store location for your document security needs.