The UPS Store

3.6
124 reviews
The UPS Store #4784

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4784 in Kansas City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - We Moved Around The Corner 107 W 63rd St - Between Chase Bank And Party Warehouse.

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceNot available

Location

The UPS Store
107 W 63rd St, Kansas City, MO
64113, United States

Hours

Reviews

3.6
123 reviews
5 stars
70
4 stars
7
3 stars
2
2 stars
12
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, others were reported as rude and unprofessional.

Efficiency

Many customers appreciated the quick service and efficiency in processing their shipments and returns, often highlighting minimal wait times.

Management Issues

Several reviews pointed to issues with management, particularly regarding customer complaints and handling of service promises, leading to dissatisfaction among long-term customers.

Packaging and Shipping

There were complaints about improper packaging and handling of items, resulting in damaged goods and lost packages, raising concerns about reliability.

Store Hours

Customers expressed frustration over inconsistent store hours, with reports of the store being closed during posted hours.
  • CH
    Chris Hudson
    Nov 10, 2025
    5.0
    Very fast and professional
  • FE
    Frank Elliott
    Nov 9, 2025
    5.0
    I needed to send a return back to the seller. The friendly staff person was VERY helpful and efficient. I was in and out in a minute (slow time of day, I presume)! Highly recommended!
  • GC
    Gayle Cade-Price
    Oct 28, 2025
    4.0
    Was convenient, didnt have to wait in line. The self service option was nice
  • CH
    Carol H
    Sep 2, 2025
    5.0
    I just want to thank Foram and all the folks at The UPS Store #4784 in Brookside for helping me send a piece of art to my cousin in North Carolina. It's an odd size, so I called the store to get an estimate for packing service and supplies, and it turned out to be VERY reasonable--half the price of going to an office supply store and purchasing my own box! When I brought the item in, Foram was there to help me--she was friendly and welcoming, and attentive to all the details. She made sure she understood how I wanted it packaged, and took careful measurements, and explained options for shipping and insurance. She measured the item, found the right size of box, and prepared my invoice--and the entire process took less than 15 minutes. FABULOUS customer service! Thanks to Foram and everyone at UPS for a great experience!
  • VL
    Vision Unlimited LLC
    Aug 16, 2025
    1.0
    I just talked to a worker and the so called manager there about an Amazon return that I had yesterday after 5pm with a man of color who didn't get my other item right which made not get my money back for one of items. It was the way they handled it they were rude, condescending and nonchalant!!! Very unprofessional this just happened 😠

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4784 in Kansas City offer?

The UPS Store #4784 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.