The UPS Store

3.6
129 reviews
The UPS Store #4784

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4784 in Kansas City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - We Moved Around The Corner 107 W 63rd St - Between Chase Bank And Party Warehouse.

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceNot available

Location

The UPS Store
107 W 63rd St, Kansas City, MO
64113, United States

Hours

Reviews

3.6
128 reviews
5 stars
75
4 stars
7
3 stars
2
2 stars
12
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with several specific mentions of employees going above and beyond to assist.

Inconsistency

There were multiple reports of poor customer service experiences, including rude behavior from some employees and unhelpful interactions.

Efficiency

Customers frequently noted the quick service and minimal wait times, highlighting the store's ability to handle transactions swiftly.

Management Issues

Several reviews criticized the management for being unresponsive or unhelpful, particularly regarding issues with billing and service promises.

Mixed Experiences

While many customers had positive experiences, there were also significant complaints about service quality and package handling, indicating inconsistency in performance.
  • JG
    Joya Graves-Stevens
    4 days ago
    5.0
    Very friendly staff, this location has the scanners for Amazon returns, which makes it so easy to get in and out in a jiffy!
  • AC
    Art Chartrand
    Dec 30, 2025
    5.0
    convenience. location. The folks that work there nice
  • SM
    Sarah Merritt
    Dec 22, 2025
    5.0
    The staff was amazing answered all my questions clearly and my package was delivered right when they said it would be without any issues.
  • RH
    Reba Hamilton
    Dec 15, 2025
    5.0
    The shop owner was very kind and helpful when I dropped in to get an issue resolved, and made sure I was well taken care of. Really appreciated it and had received great help another time when I needed to get wedding signage printed off!
  • CM
    Carrie Markway
    Dec 4, 2025
    5.0
    As soon as I walked thru the door I was greeted by who I believed to be the owner. Her smile was so welcoming. There was a little bit of a line and my package was starting to get heavy. She was able to see that I was struggling and she came out and took it off my hands. That has never happened before! The other places I've been barely know I'm there, let alone notice I was struggling. The line moved quickly and I was out of there in 5 minutes! I will be using this store from now on for sure.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4784 in Kansas City offer?

The UPS Store #4784 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.