Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3032 in Kansas City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Coves Plaza At I-29 And Barry Road, Next To Hy-Vee.
Details
- DeliveryNot available
Location
Hours
Reviews
3.7
246 reviews
5 stars
151
4 stars
11
3 stars
8
2 stars
9
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude and unprofessional.
Efficiency
Many customers appreciate the quick service and efficiency of the staff, especially during busy times.
Employee Behavior
There are several complaints about employees being rude or condescending, indicating a need for better training in customer interaction.
Service Consistency
Customer experiences vary significantly, with some reporting excellent service while others have had negative interactions, suggesting inconsistency in staff performance.
Notary Services
Multiple reviews indicate issues with notary services, including unavailability and refusal to provide assistance.
- ESEileen SNov 29, 20255.0We have a box here (we had a lot of packages run through Parkville PO go missing). They’re polite, friendly and willing to put down what they’re doing to help. I don’t go in very often ( Eric does) so I’m not as quickly recognized, but they’re always helpful. It’s nice knowing I’m not racing porch pirates and that my mail/packages are safe and secure and will be there when we get there. Money well spent. Give them some grace. The holidays are coming and it’s going to be insane! Merry Christmas to you guys!
- RMRobby MitchellOct 30, 20251.0The Employee that you have with a shaved head and gauges in his ear was very rude today He called me a brokie because I asked why he was charging me a dollar For him to receive a email to ship a product. A simple question as To why I’m being charged. His response was I’m a brokie. Please reprimand this employee before I have to Punk him Out in front of everybody next time that’s This I’m gonna handle this situation….. so your company is so broke they’re offering buyouts to the drivers that they now have resorted to charging one dollar to receive a email to print off a packing slip that you already charged shipping and handling for. Don’t put your employees in bad situations.
- GSGloria ScheibOct 29, 20255.0I needed to return two heavy boxes to the supplier. They were both 35+ pounds and I was unable to carry them into the store. The clerk, Devin, who waited on me was so gracious to help me get them inside. He was very courteous to me and I want to give him a big Shout Out! This store knows how to give great customer service!
- MHMuree HandleyOct 27, 20251.0I've never been to this store nor have I had to return anything to Amazon. Apparently I scanned the wrong code and the girl with dark hair and glasses was quite rude and condescending when she informed me I scanned the package and I should have scanned the QR code. It wasn't my package I dropped off so I was unaware of a QR code inside the bag. There are many ways she could have addressed the issue and me without being hateful. After looking over the reviews it looks like it was not her first time being rude and yet she still has a job and continues to treat others disdainfully. I very rarely complain but I just can't stop thinking about how condescending she was to me. Very upsetting!
- SHSharon HarperOct 20, 20255.0The customer service was outstanding!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3032 in Kansas City offer?
The UPS Store #3032 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services, among others.
What are the regular operating hours for The UPS Store #3032?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #3032 open on holidays?
The store is closed on certain holidays such as November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. Please check their website for specific holiday hours.
What payment options are accepted at The UPS Store #3032?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store #3032 for inquiries or service questions?
You can contact them by phone at +1 816-587-7100 or email at store3032@theupsstore.com.
Where is The UPS Store #3032 located in Kansas City?
It is located at 5563 NW Barry Rd, Kansas City, MO 64154, in Coves Plaza at I-29 and Barry Road, next to Hy-Vee.
Are there any nearby businesses where I could visit before or after using The UPS Store's services?
Yes, nearby businesses include Hy-Vee grocery store for shopping, Fresh Donuts bakery for a quick snack, and Amber Computer Solutions for computer and software services.
Is there a nearby real estate agency around The UPS Store #3032?
Yes, both Home - Honest Home Buyers and TurnKey Properties are real estate agencies located near The UPS Store #3032, which can be useful for those involved in property transactions.
Can I find document shredding services near The UPS Store #3032?
Yes, besides The UPS Store's shredding services, Shred Nations, a professional shredding service provider, is also located nearby.
Are there any nearby wellness or beauty service providers in the area?
Yes, OMG Nails KC, a nail and beauty salon, and More Life Chiropractic are located near The UPS Store #3032, offering beauty and wellness services.