The UPS Store

4.6
329 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6869 in Kansas City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 9th And McGee St.

Details

  • DeliveryNot available

Location

The UPS Store
905 McGee St, Kansas City, MO
64106, United States

Hours

Reviews

4.6
329 reviews
5 stars
273
4 stars
22
3 stars
7
2 stars
4
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for their friendliness, helpfulness, and willingness to go above and beyond for customers.

Efficiency

Customers frequently mention the quick service and efficient handling of shipping and returns, making their experiences pleasant.

Staff Knowledge

Many reviews highlight the staff's knowledge and ability to assist with various tasks, including printing and packaging.

Mixed Experiences

While most feedback is positive, there are a few negative experiences related to specific staff attitudes and management issues.

Cleanliness

The store is noted for being clean and well-organized, contributing to a positive customer experience.
  • PL
    Possum Hollow LLC
    Nov 17, 2025
    1.0
    this entire business model is based on deceiving people about delivery dates whatever date they say your package will be delivered by that’s not gonna happen. That’s a lie. They will tell you that packages have been delivered and then they will drop them at your door two days later, they will tell you that packages are out for delivery and they’re not the whole system is being scammed. The whole thing is fraudulent.
  • KW
    Katie Ward
    Nov 13, 2025
    5.0
    Great parking right out front, quick in & out, and Sarah helped tape my package with no trouble at all. I read great reviews ahead of time and they matched them! Will definitely come back for my packaging needs.
  • HH
    Haden Hicks
    Oct 14, 2025
    5.0
    I needed something printed before the end of day and Tiziah was super helpful and took time help me with a smile on his face. Best ups store in kc!
  • ZS
    Zach Stroth
    Oct 12, 2025
    5.0
    I usually go to a different UPS store, but stopped by this one a few weeks ago because it was open. Every customer was warmly greeted—“Good afternoon!,” “What’s up, big dog?,” “Hey, friend!”—and the friendliness genuinely surprised me. Unlike my regular location, where the staff seem bothered to help, this store delivers an ideal customer experience. When I came back today for another return, the experience was similar to the first time with the team going above and beyond with great attitudes and exceptional service. So glad I found this spot, huge shoutout to Hannah and Zach Shull!
  • JH
    Jenn Holland
    Oct 9, 2025
    1.0
    Ryan needs an attitude check ASAP! Not sure what happened, used to be such a helpful and friendly store but he is so aggressive and rude.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6869 in Kansas City provide?

The UPS Store #6869 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing services.