The UPS Store

4.6
335 reviews

Business Details

905 McGee St, Kansas City, MO
64106, United States
(816) 249-1020
https://locations.theupsstore.com/mo/kansas-city/905-mcgee-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6869 in Kansas City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 9th And McGee St.

Details

  • DeliveryNot available

Location

The UPS Store
905 McGee St, Kansas City, MO
64106, United States

Hours

Reviews

4.6
335 reviews
5 stars
278
4 stars
22
3 stars
7
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and efficient, with many customers praising individual employees for their exceptional service.

Delivery Issues

Several customers reported frustrations with UPS delivery services, citing lack of flexibility and poor communication regarding package delivery.

Store Experience

Customers appreciate the clean and organized environment of the store, along with the quick service and convenient location.

Management Concerns

There are mixed reviews regarding management, with some customers expressing dissatisfaction with how issues were handled by the owner.
  • JJ
    Jorgeorozco3000
    Jan 23, 2026
    5.0
    The customer service at this location is 10/10. All the staff are very friendly and helpful.
  • JH
    Jin Hwang
    Jan 19, 2026
    5.0
    Staffs here are always fast and friendly!
  • SS
    SuLin Sehorn
    Dec 29, 2025
    5.0
    Always fast and courteous. They stay open after 5pm most days which is a big plus for me. Amazon returns made easy.
  • RM
    Robert Moore
    Dec 18, 2025
    1.0
    I bought an audio interface from Guitar Center, and they shipped it using UPS. Unfortunately, the delivery experience was extremely frustrating. UPS was unable to deliver my package because I was not at home during their delivery attempts. However, they do not offer any flexible options. There was no possibility to schedule evening or weekend delivery, no option to leave the package at a UPS store for pickup, and no option to leave it at the door. Every day I received the same message: “We couldn’t deliver your package.” I waited for a long time, but nothing changed. In many other countries, delivery services either call you, allow you to arrange a convenient time, or simply leave the package safely at your door. Here, none of that was possible. In the end, I was forced to return the package without ever receiving it. It felt like a complete waste of time. If a delivery service cannot adapt to customers’ schedules, cannot offer pickup options, and cannot provide basic flexibility, then I seriously question why such a service should be used at all. I would strongly recommend avoiding UPS if you value your time.
  • BJ
    Baraka Jombu
    Dec 15, 2025
    5.0
    I love sending out packages

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6869 in Kansas City provide?

The UPS Store #6869 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing services.

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