FedEx Ship Center

3.5
415 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Kansas City, MO when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
6098 Front St, Kansas City, MO
64120, United States

Hours

Reviews

3.5
415 reviews
5 stars
197
4 stars
54
3 stars
28
2 stars
15
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees who provided exceptional service.

Delivery Issues

Numerous complaints were made regarding unreliable delivery, including packages marked as delivered but not received, and poor handling of delivery instructions.

Communication Problems

Customers expressed frustration over the difficulty in reaching live representatives and the lack of timely updates regarding their packages.

Mixed Experiences

While some customers reported positive experiences with quick service, others faced significant delays and issues, indicating inconsistency in service quality.

Accountability Concerns

Several reviews mentioned issues with lost or stolen packages, with customers feeling that FedEx did not take responsibility for these incidents.
  • JB
    Jalisa Burnett
    2 days ago
    5.0
    Very quick service and employee was kind.
  • BB
    Brad
    Nov 13, 2025
    1.0
    There is a worker(s) here that steals packages. I'm not certain if it's someone in receiving or a driver but they steal your stuff and deliver empty boxes. They then cite the photo of said empty box for 'proof of delivery' and void any responsibility on their end. Have filed complaints and Fedex does absolutely nothing.
  • KK
    Katie
    Nov 13, 2025
    1.0
    For the 6 months I've lived here, FedEx has always delivered my packages to the wrong house. Amazon, UPS, USPS, and all other carriers get it right. FedEx seems unwilling to help resolve the problem.
  • ND
    Nicole Dinkel
    Oct 24, 2025
    5.0
    Me and my boyfriend just went here to pick up a package we missed a signature on and wanted to say, Montaya (I’m not sure how you spell it, but I know that’s how you say it!) was SUPER helpful and so kind to us. She deserves the biggest raise ever for how great her customer service was! She made an extremely stressful situation into an amazing experience!
  • CW
    Corky Williams
    Oct 8, 2025
    5.0
    I just had the distinct pleasure of being assisted, at 6:52 of an evening, by 3 of the most pleasant employees ever! Ms Montayia, Eric & Steve..... After being completely freaked out over not getting packages from a local law firm to a FedEx facility by 5:00 p.m., it was a joy to find that these folks are here till 8. It's a tense, nervous making, difficult and ever more hateful world that we live in. It truly is. But running into these especially friendly and professional people, really made my day. I wish them all three the very best in life, and especially great health! (And someone please give these nice kids a 45% pay increase right away. They're worth it!) Corky Williams

Frequently Asked Questions About FedEx Ship Center

What services does the FedEx Ship Center in Kansas City offer?

FedEx Ship Center offers packing supplies, boxes, and a variety of shipping services including expedited, standard, economy, and international shipping.

What are the operating hours of the FedEx Ship Center in Kansas City?

The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:30 AM to 4:00 PM, and is closed on Sundays.