FedEx Ship Center

3.5
425 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Kansas City, MO when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
6098 Front St, Kansas City, MO
64120, United States

Hours

Reviews

3.5
425 reviews
5 stars
202
4 stars
54
3 stars
29
2 stars
15
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individual employees for their exceptional service.

Delivery Issues

Numerous complaints were made regarding unreliable delivery, including packages marked as delivered without being received, and issues with misdelivered items.

Communication Problems

Customers expressed frustration with the difficulty in reaching live customer service representatives and the lack of effective communication regarding package statuses.

Theft Concerns

Several reviews mentioned incidents of packages being stolen or tampered with, raising concerns about security and accountability.

Mixed Experiences

While some customers had positive experiences with quick service, others reported long wait times and poor handling of their shipping needs.
  • LP
    Laurie Purkey
    Jan 6, 2026
    1.0
    FEDEX attempted to deliver an EMPTY box 3 times to me. The PHONE that I ordered is being enjoyed by someone! And it definitely is not me! You'd think that FEDEX would pull their cameras and see which employee has my phone.
  • EL
    Erin Larson
    Dec 22, 2025
    5.0
    Got the call my delivery attempt failed because I wasn't home about 30 min prior to them closing it work out very well so I was able to pick up my delivery they were quick and knew exactly where it was ! Thank you for helping me get my new computer before closing I appreciate y'all!!!
  • MM
    Melissa
    Dec 15, 2025
    5.0
    I love coming to this location because the staff is always super helpful! They greet everyone and recognize their customers who comes in often. I always have good experience with FedEx.
  • LZ
    Lashonda Zachary
    Dec 5, 2025
    1.0
    I live in Kcks and was hoping the fed x in Ks would deliver a signature package but kcmo got it smh it was supposed to be delivered last week thr weather supposedly was a factor tho usps and ups get out there and make it happen now it’s a cold sunny day no ice and I got to go a unofficial break from my job to take my daughter to get a package that should of came to us I’m really livid about this situation and I assumed fed x was professional I don’t like driving to kcmo as is then clown activities arise and I’m pulled in the mix because my daughter isn’t driving I am
  • NK
    Nathan Kester
    Nov 29, 2025
    1.0
    I hate FedEx! They have the worst customer service possible! If you call the 1800# you get a recorded service that never lets you talk to a person or get any where unless you can use the proper wording it wants. I was only looking for the direct number to the shipping center to talk about the package they are holding because I was not there for delivery. When I finally got a person they would not give me the number to the shipping center. Now I need to drive 40 min to pick up my package instead of communicating a delivery time with them. FedEx always has to make deliveries more complicated. I never have this problem with UPS, USPS, Door Dash, pizza, etc, or any other delivery service.

Frequently Asked Questions About FedEx Ship Center

What services does the FedEx Ship Center in Kansas City offer?

FedEx Ship Center offers packing supplies, boxes, and a variety of shipping services including expedited, standard, economy, and international shipping.

What are the operating hours of the FedEx Ship Center in Kansas City?

The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:30 AM to 4:00 PM, and is closed on Sundays.