AIT Worldwide Logistics

1.9
9 reviews
AIT Worldwide Logistics - our people deliver.

About

Logistics Service
AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. In more than 150 worldwide locations across Asia, Europe, the Middle East and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize end-to-end deliveries via sea, air, road and rail—on time and on budget.

Details

  • Wheelchair accessible entranceAvailable

Location

AIT Worldwide Logistics
4127 North Kentucky Avenue, Kansas City, MO
64161, United States

Hours

Reviews

1.9
9 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 star
7
  • BB
    Bryce Burns
    Feb 26, 2025
    1.0
    The people at the Warehouse are very helpful... the team in Illinois and New Jersey who schedule and hire the contractors for drivers. TERRIBLE. Paid $200 for them to mark it at non deliverable twice. Took 3 weeks to get my delivery that the website said I would get it in one.
  • MJ
    Michael Johnson
    Sep 27, 2024
    1.0
    Awful company. I ordered something through Sam's Club, and they use them for delivery. There is no indication where the product is coming from, or any of the stops along the way. The first delivery was scheduled (now has been removed from the screen shot) and gave a delivery time of 8am - 8pm. Now it is Saturday from 9am-1pm. I wasted a ton of time sitting idle. I will update this if it is delayed again.
  • CL
    chase long
    Jan 11, 2024
    1.0
    Can't get a hold of anyone delivery dates are just dates they pull out of thin air with no intent on following through with it Can't seem to give the people asking them for deliveries the correct tracking info horrible first experience never again
  • SN
    Sarah N
    Dec 9, 2023
    1.0
    I paid for delivery and assembly. The people delivered and did not assemble. Then I was out at the bottom of the list for assembly. I have filed a report with the BBB to get a refund as they did not do the job I paid for. If at all possible do not use this cinoany.
  • SB
    sharqueena Brown
    Apr 5, 2023
    1.0
    AIT is the worst delivery service I've ever did business with. Customer service is very limited with information on when your item will be delivery or location. This company has had my item since March 20, 2023. Was told I would be contact on March 27,2023. Was not contact til April 4,2023 Delivery time was not correct as stated. The vehicle had no branding. I didn't even know who they were when they arrive. There is a lot of improvement needed.

Frequently Asked Questions About AIT Worldwide Logistics

Do you offer international shipping?

Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.

Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?

AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals to oversized and heavy freight to hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.