AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. In more than 150 worldwide locations across Asia, Europe, the Middle East and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize end-to-end deliveries via sea, air, road and rail—on time and on budget.
NOTE: There are 2 separate business units operating from this address;
(1) AIT Worldwide Logistics, Freight Forwarding operations. Business Hrs: 0700-1700 M-F.
(2) AIT Home Delivery, Residential Delivery & Warehousing services. Business Hrs: 0700-1300 Tue-Sat
AIT Home Delivery has the difficult job of working on residential deliveries which by their nature are fraught with potential issues
AIIT Worldwide Logistic functions as a highly respected and proficient domestic and international transportation provider
NM
Naomi Mackay
Jun 5, 2025
5.0
There are 2 separate business units operating from this address; (1) AIT Worldwide Logistics, Freight Forwarding operations. Business Hrs: 0700-1700 M-F.
(2) AIT Home Delivery, Residential Delivery & Warehousing services. Business Hrs: 0700-1300 Tue-Sat.
JT
Julianna Terwilliger
Dec 10, 2024
1.0
If negative stars were an option, just know they’d be coming your way. You people could fudge up singing Happy Birthday.. how damn hard is it to ship something???? Also, you should disconnect your phone and save yourself the bill seeing as you don’t answer it anyways.
MJ
Michael Johnson
Sep 27, 2024
1.0
Awful company. I ordered something through Sam's Club, and they use them for delivery. There is no indication where the product is coming from, or any of the stops along the way. The first delivery was scheduled (now has been removed from the screen shot) and gave a delivery time of 8am - 8pm. Now it is Saturday from 9am-1pm. I wasted a ton of time sitting idle. I will update this if it is delayed again.
CL
chase long
Jan 11, 2024
1.0
Can't get a hold of anyone delivery dates are just dates they pull out of thin air with no intent on following through with it
Can't seem to give the people asking them for deliveries the correct tracking info horrible first experience never again
Frequently Asked Questions About AIT Worldwide Logistics
Do you offer international shipping?
Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.
Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?
AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals to oversized and heavy freight to hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.
Are you a certified freight forwarder?
Yes. Across AIT’s many global locations, we have dozens of certifications from multiple organizations, countries, and municipalities, including authorized economic operator status, good distribution practices certification and many more.
Can I drop off an item for return at your facility?
No. AIT facilities are not consumer parcel drop-off locations. Please contact your seller/shipper to arrange for returns.
Do you have any other locations in North America?
Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.
Does AIT Worldwide Logistics offer international shipping services?
Yes. AIT is a global freight forwarding company experienced in handling shipments worldwide and provides customs clearance support through its in-house licensed customs brokerage team.
What types of cargo does AIT Worldwide Logistics handle and are there any restrictions?
AIT ships a wide range of cargo including temperature-controlled items, oversized freight, and hazardous materials. For items not accepted, contact their office for detailed commodity restrictions.
Is AIT Worldwide Logistics a certified freight forwarder?
Yes, AIT holds multiple certifications including authorized economic operator status and good distribution practices across its global locations.
Can I drop off a package for return at AIT's Kansas City facility?
No, AIT's facilities are not consumer parcel drop-off locations. Returns should be arranged through your seller or shipper.
What are the operating hours for AIT Worldwide Logistics in Kansas City?
The Kansas City location is open Tuesday to Friday from 8:00 AM to 1:00 PM and closed Monday, Saturday, and Sunday.
Does AIT Worldwide Logistics have wheelchair accessible facilities?
Yes, the Kansas City location has wheelchair accessible entrances and parking.
What services does AIT Worldwide Logistics provide at the Kansas City location?
Services include Freight Forwarding, Air and Sea Freight, Ground Distribution, Import, Export, Customs Clearance, Warehousing, and Intermodal transport.
What nearby automotive repair and service options are available around AIT Worldwide Logistics in Kansas City?
Near AIT, customers can access automotive repair and tire services at American Tire, Care Truck Service, Inland Truck Parts & Service, and Cummins Sales and Service, ensuring convenient vehicle maintenance.
Are there any nearby wholesale and construction supply stores near AIT in Kansas City?
Yes, Grabber Construction Products and Liberty Hardwoods are nearby, providing building supplies and hardware for customers in the area.
What recreational activities can customers enjoy near AIT Worldwide Logistics in Kansas City?
Customers can visit nearby entertainment options such as Jaegers Subsurface Paintball, Jaegerz Laser Tag, and Coconut Cove water park for leisure before or after their business activities.