United States Postal Service

2.1
145 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 101 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
101 N Main St, Joplin, MO
64801, United States

Hours

Reviews

2.1
145 reviews
5 stars
33
4 stars
5
3 stars
5
2 stars
3
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude or unhelpful service from staff, leading to frustration and dissatisfaction.

Delivery Issues

Numerous complaints about delayed, lost, or misdelivered packages highlight ongoing problems with the reliability of mail delivery.

Accessibility

Customers reported difficulty reaching the post office by phone, with many experiencing busy signals or no response.

Staff Attitude

While some customers praised friendly staff, many reviews noted a lack of professionalism and courtesy from certain employees.

Operational Hours

Customers expressed frustration with inconsistent hours and unposted lunch breaks, leading to inconvenience.
  • BM
    Britt McBee
    3 days ago
    1.0
    The incompetence is astounding. I wonder if they ever get tired of being horrible? Maybe it’s a game?
  • SS
    Shantellylace78
    Nov 6, 2025
    1.0
    The mail person is a liar when he was suppose to deliver my package for my dog meds and says that it was an "animal interference" mind you my dog is my house I had my windows open with a screen he didn't even get out of his van. So he didn't deliver my package. And talking to anyone at the post office is a joke they don't give a care. My proof he didn't get out and my dog barking inside the house. So he lied so he wouldn't get out of his van.
  • AH
    Aaron Hill
    Nov 4, 2025
    5.0
    Very friendly held on to my registered package would recommend 10 out of 10
  • VK
    Vaughan Kilgour
    Sep 29, 2025
    1.0
    Service to get hold of the post office is a joke
  • KB
    Kristy Bjornn
    Aug 30, 2025
    1.0
    The lady working today with black hair and accent is so rude. First she stated she is alone because other person she works with doesn't want to come help. Trying to lighten the mood as there is three of us in there with her, she completely acted as though she hears nothing. She is always rude when she is works complaining all the time if this location is busy and she doesn't have the help she thinks she needs. And then to be so transactional and disrespectful to people as she helps them is not ok. Be friendly, smile for once, maybe ask how the customer day is going instead of taking the time to complain about your job to the people in the lobby. We do not care, we want fast FRIENDLY service. I am not sure this employee is capable of that. I have been going to this post office for 4 years now, she is the same every single time. I'm done with this location and will be going to a different location. Also this is the first time I have made a complaint because I do get people have bad days. But not everyday is a bad day. If one is that miserable in their job find a new one. You have to do better folks.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.