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Visit your local Post Office™ at 101 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a significant number of customers experienced rude or unhelpful service from staff, leading to frustration and dissatisfaction.
Delivery Issues
Numerous complaints about delayed, lost, or misdelivered packages highlight ongoing problems with the reliability of mail delivery.
Accessibility
Customers reported difficulty reaching the post office by phone, with many experiencing busy signals or no response.
Staff Attitude
While some customers praised friendly staff, many reviews noted a lack of professionalism and courtesy from certain employees.
Operational Hours
Customers expressed frustration with inconsistent hours and unposted lunch breaks, leading to inconvenience.
BM
Britt McBee
3 days ago
1.0
The incompetence is astounding.
I wonder if they ever get tired of being horrible? Maybe it’s a game?
SS
Shantellylace78
Nov 6, 2025
1.0
The mail person is a liar when he was suppose to deliver my package for my dog meds and says that it was an "animal interference" mind you my dog is my house I had my windows open with a screen he didn't even get out of his van. So he didn't deliver my package. And talking to anyone at the post office is a joke they don't give a care. My proof he didn't get out and my dog barking inside the house. So he lied so he wouldn't get out of his van.
AH
Aaron Hill
Nov 4, 2025
5.0
Very friendly held on to my registered package would recommend 10 out of 10
VK
Vaughan Kilgour
Sep 29, 2025
1.0
Service to get hold of the post office is a joke
KB
Kristy Bjornn
Aug 30, 2025
1.0
The lady working today with black hair and accent is so rude. First she stated she is alone because other person she works with doesn't want to come help. Trying to lighten the mood as there is three of us in there with her, she completely acted as though she hears nothing. She is always rude when she is works complaining all the time if this location is busy and she doesn't have the help she thinks she needs. And then to be so transactional and disrespectful to people as she helps them is not ok. Be friendly, smile for once, maybe ask how the customer day is going instead of taking the time to complain about your job to the people in the lobby. We do not care, we want fast FRIENDLY service. I am not sure this employee is capable of that. I have been going to this post office for 4 years now, she is the same every single time. I'm done with this location and will be going to a different location. Also this is the first time I have made a complaint because I do get people have bad days. But not everyday is a bad day. If one is that miserable in their job find a new one. You have to do better folks.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 101 N Main St, Joplin?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I get a passport application and photo at this Post Office?
Yes, you can submit first-time passport applications and have your passport photo taken here by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 101 N Main St?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
Can I reserve a PO Box online and how do I access it?
Yes, PO Boxes can be searched and reserved online. Most locations offer 24/7 lobby access to PO Boxes but check with your local Post Office for specific hours.
How much does a passport photo cost at this Post Office?
The passport photo fee is $15 at USPS locations.
What nearby places can help me if I need additional postal or shipping services?
Nearby postal services include the Joplin Post Office and USPS Collection Point, which can provide alternative options for shipping and storage.
Are there nearby dining options to visit before or after my Post Office visit?
Yes, you can enjoy a meal at The Boardroom, a French/European restaurant, or visit Flicker Bar & Arcade or The Vinery wine bar nearby.
Where can I find automotive services close to the United States Postal Service?
Downtown Lube, an automotive repair and oil change station, is located nearby for any vehicle maintenance needs.
Are there nearby places where I can shop or get personal care services?
Yes, nearby you can find Dollar General for shopping, several hair salons like White Rhino Salon and Revolution Downtown Styling Studio, and optometrist services at Bruce's Point of View.