United States Postal Service

2.1
148 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 101 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
101 N Main St, Joplin, MO
64801, United States

Hours

Reviews

2.1
148 reviews
5 stars
33
4 stars
5
3 stars
5
2 stars
3
1 star
102

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with delayed, lost, or misdelivered packages.

Customer Service

Feedback highlighted a lack of helpfulness and rudeness from staff, with many customers expressing frustration over unresponsive service.

Long Wait Times

Many reviews mentioned excessively long wait times both in-store and on the phone, leading to customer dissatisfaction.

Inconsistent Service

Customers experienced varying levels of service quality, with some praising individual employees while others reported negative interactions.
  • NJ
    Nakia Jefferson
    Dec 22, 2025
    1.0
    My packages are never on time please work on that every package gets delayed by a day or 2
  • KL
    Kevin Locs
    Dec 11, 2025
    1.0
    Less than helpful. Doesn't provide customer service for disabled people, expects them to use the internet to solve their issues even though their issue is with the local office.
  • GF
    Gillian Faith
    Dec 1, 2025
    1.0
    I swear to god the phone system is going to make me lose my shit even worse then I already have
  • BM
    Britt McBee
    Nov 21, 2025
    1.0
    The incompetence is astounding. I wonder if they ever get tired of being horrible? Maybe it’s a game?
  • SS
    Shantellylace78
    Nov 6, 2025
    1.0
    The mail person is a liar when he was suppose to deliver my package for my dog meds and says that it was an "animal interference" mind you my dog is my house I had my windows open with a screen he didn't even get out of his van. So he didn't deliver my package. And talking to anyone at the post office is a joke they don't give a care. My proof he didn't get out and my dog barking inside the house. So he lied so he wouldn't get out of his van.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.