The UPS Store

4.2
169 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2834 in Joplin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Professional Center Next To The Big Biscuit.

Details

  • DeliveryNot available

Location

The UPS Store
2401 E 32nd St, Joplin, MO
64804, United States

Hours

Reviews

4.2
167 reviews
5 stars
124
4 stars
10
3 stars
4
2 stars
2
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Efficiency

The store is frequently noted for its quick service and minimal wait times, making the experience convenient for customers.

Mixed Experiences

While most reviews are positive, some customers reported negative interactions with specific staff members, leading to dissatisfaction.

Packaging Issues

Several customers expressed frustration over being charged for packaging materials or being required to provide their own for returns.

Overall Satisfaction

Overall, the store received high marks for service quality, with many customers expressing a desire to return.
  • NB
    Nutan Bajagain
    Nov 8, 2025
    5.0
    The UPS service is the best I’ve ever experienced because I didn’t have to wait for hours. I went in, and they took my parcel and gave me the receipt within 2–3 minutes. That was really impressive because, nowadays, the most important thing in people’s lives is time—and they saved it at the highest level.
  • AA
    Anusha
    Nov 1, 2025
    5.0
    Extremely friendly and knowledgeable. We have shipped high $$ items with priority shipping as well as simple Amazon returns. Both times staff have been extremely helpful and knowledgeable. Even when there were a few mixups and I was disorganized on my end, staff were very patient and knew when to step aside and take another customer in between, etc. honestly haven’t had excellent customer service like this in forever and they deserve a shout out!
  • DN
    Deb Nash
    Oct 17, 2025
    1.0
    We pay them to accept our mail and they refused a certified letter that was properly addressed and don't want to take any responsibility for it at all.
  • CM
    Carl Mabe
    Oct 14, 2025
    4.0
    Usually quick service and one stop
  • MA
    Myrna Arb
    Oct 4, 2025
    4.0
    Have only been to this store one time, but had a good experience! Didn’t know they were open on Sunday, so tomorrow will be my 2nd visit. So will update tomorrow.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:30 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store in Joplin?

The UPS Store in Joplin is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:30 AM to 3:30 PM.