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The UPS Store #4775 storefront
Brand Certified

The UPS Store

4.0
(373 reviews)

Business Details

16657 E 23rd St, Independence, MO
64055, United States
(816) 461-3101

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4775 in Independence offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Hub Shopping Center At 291 Hwy & 23rd St.

Details

  • DeliveryNot available

Location

The UPS Store
16657 E 23rd St, Independence, MO
64055, United States

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday9:00 AM - 5:00 PM
Sunday10:00 AM - 3:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

4.0
373 reviews
5 stars
267
4 stars
11
3 stars
7
2 stars
6
1 star
82
  • CF
    Cate FitzWhittemore
    1 day ago
    1.0
    Reused someone else’s box and sent a sentimental package to an empty duplex. Refused to give a refund or take accountability. EDIT: Business reply is super dishonest. Box and shipping label were both provided by UPS at their store—we do not know the person or the address that THEY shipped it to, nor have we ever had the cable company that they reused a box from. The person it got shipped to had to reach out to me on social media to return it to us, causing distress and confusion on all ends. Including a complete stranger who handled sensitive material that was in the box. This is on UPS and they refused to help in any way.
  • LM
    Logan Milton
    2 days ago
    1.0
    The old man in there needs to retire after what he did. Had an Amazon return and it was going to cost over $200 just to return it. I said I couldn't afford that and he pushed the over 100lb package off the counter onto my feet.
  • ML
    Monica Lance
    Apr 13, 2026
    5.0
    This store is easy and convenience and speedy
  • CG
    Chris Gussman
    Mar 30, 2026
    5.0
    Delivered an Amazon return to this store today. I was in & out in less than 4 minutes. Associate was very nice and very helpful
  • JO
    Jaye O'Dell
    Mar 25, 2026
    1.0
    I was overall going to leave a good review and then I was like wait a minute, Jim, seems to be annoyed with me when asking questions and at times was very very short with me. I was not exactly sure how to send my title to my insurance company and it just felt like he didn’t really care what I smhdn

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4775 in Independence offer?

The UPS Store #4775 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.

Brand Certified Facts from The UPS Store

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Certified April 26, 2026Yext Knowledge Graph
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