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United States Postal Service

2.3
(174 reviews)

Business Details

14200 E 32nd St S, Independence, MO
64055, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 14200 E 32nd St S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14200 E 32nd St S, Independence, MO
64055, United States

Hours

Reviews

2.3
174 reviews
5 stars
45
4 stars
6
3 stars
7
2 stars
8
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are reported as rude and unprofessional.

Delivery Issues

Numerous complaints about mail delivery problems, including misdelivered mail, packages not being delivered, and poor handling of items.

Staffing and Wait Times

Customers frequently mention long wait times and understaffing, leading to frustration during busy periods.

Accessibility

Limited parking and inconvenient hours are common complaints, making it difficult for customers to access services.
  • AH
    Amelia Hawkins
    Feb 4, 2026
    5.0
    They are always so helpful and patient!
  • RS
    richard smith
    Feb 1, 2026
    1.0
    These people are rude as hell and they do not want to do a damn thing. None of them act like they want to be there.
  • GG
    Gaby
    Jan 13, 2026
    1.0
    ALWAYS LATE
  • CT
    Chance Thompson
    Jan 8, 2026
    1.0
    Front clerk didn't want to do his job so directed me to the kiosk which was barely functioning clearly the workers don't give a fudge
  • KC
    Katy Cooper
    Nov 20, 2025
    1.0
    I have not received my mail in over a month. My dogs used to just bark in my sunroom, but nothing else. Now they don’t even have access to the sunroom at all. I didn’t receive any notice of my mail being on a dog hold or nothing… this place is an absolute joke. I can’t even get ahold of anyone to get this resolved.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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