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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 301 W Lexington Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
301 W Lexington Ave, Independence, MO
64050, United States
Hours
Reviews
2.4
174 reviews
5 stars
48
4 stars
13
3 stars
5
2 stars
7
1 star
101
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with mail and package delivery, including misdelivered items, packages marked as delivered but not received, and inconsistent service from different carriers.
Customer Service
While some reviews praised the friendly and helpful staff, many customers expressed frustration over unresponsive phone lines and poor service when attempting to resolve issues.
Inconsistent Service
Customers noted a lack of consistency in service quality, with some experiencing excellent interactions while others faced significant delays and unprofessional behavior from carriers.
Operational Hours
Several reviews mentioned confusion regarding the post office's hours, with some customers believing it was closed when it was actually open.
- CKCheryl KelsoJan 1, 20261.0I received an email notification of mail for the day. I did not all of my letters and that one letter is an important document. This goes for Christmas cards I was supposed to received and didn't receive. The mail carrier is not the same person every day always someone new. We would get others mail but we would put it back in box because it does not belong to anyone in the household. The USPS is getting worse and not better
- IVIngrid Gavarrete VlogSep 23, 20255.0The staff is friendly, Caressa is one of the best super happy with them I have never had problems and Google maps says it is closed but it is not open. So don’t stop going, please
- KGKaleena GuthrieAug 18, 20251.0Nobody answers the phone here . You have to go In to office to get any of your questions answered
- AOAnthony OlsonAug 11, 20241.0Terrible service they always put a different addresses mail in my box and still yet to receive mine
- JBjackie bunkerDec 24, 20191.0Had a package, mailman left notice, I was home. 3 re-delivery requests later, still no package. Since I do not drive and am disabled, there is no way I can get to the post office to pick up this item. Worse here it is the 24th of Dec. and it was a Christmas gift. My guess is the mailman, didn't want to get on the elevator and bring me the package, that I requested be put outside my door.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 301 W Lexington Ave offer?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Make sure to complete and print your passport application form before applying.
Do I need an appointment to use passport services at this location?
Yes, most Post Offices require scheduling an appointment for passport services using the online scheduler. Limited walk-in passport hours are available at select locations.
Does this Post Office take passport photos and what is the cost?
Passport photo services require an appointment and the current fee for a passport photo at USPS is $15.
How can I rent a PO Box at the Independence USPS location?
You can search for available PO Boxes and reserve one online at the USPS website. After reserving, complete the setup in person with two valid IDs and your application.
Are the PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Check with the local Post Office for specific access hours.
Since the Post Office is closed all week, when can I visit or access services?
This USPS location is currently shown as closed on all days, please check online or call to confirm hours or for alternative nearby locations.
What nearby places can I visit before or after my postal service visit?
You can explore Little Blue Trace Trail for hiking and outdoor activities, or visit local legal services like Humphrey Farrington & McClain if needed nearby.
Is there a photography service near this Post Office to get passport photos?
Yes, Icon Photography Kc is nearby and can be a convenient option to get professional photos.
Are there other nearby Post Offices I can visit for postal needs?
Nearby Post Offices include Post Office Indep Main Off, US Post Office, and USPS Collection Point which you might consider if this location is closed.