Brand Certified
United States Postal Service
2.5(180 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
301 W Lexington Ave, Independence, MO
64050, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 301 W Lexington Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
301 W Lexington Ave, Independence, MO
64050, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
180 reviews
5 stars
50
4 stars
14
3 stars
6
2 stars
7
1 star
103
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with mail and package deliveries, including misdelivered items, packages marked as delivered but not received, and inconsistent service from different carriers.
Customer Service
While some customers praised individual staff members for their friendliness and helpfulness, many expressed frustration over the lack of phone support and slow response times to inquiries.
Operational Efficiency
Customers noted long wait times at the post office and issues with the accuracy of information provided about services, such as hours of operation and package tracking.
Staff Performance
Feedback highlighted a mix of positive experiences with certain employees and negative experiences with others, indicating inconsistency in service quality.
- AMAda MadallaFeb 24, 20265.0Clayton was actually a joy. I really appreciate having such a quick and friendly post office near me
- GOGeneva OlsonFeb 22, 20263.0I like one of the female staff that works there she’s super sweet and very helpful and the only reason I put 3 stars if not for her I would put 1, but I don’t like some of the other staff they are rude, I just paid 25$ for a new key and they told me it would take a week call a week later to check in and now there trying to tell me I have to wait 3 weeks it takes a MONTH for a paid service I could go to an auto store and make a key for 5 bucks and get it same day there’s no reason it should take a month to make and get a key it’s a fast process I’ve seen it done
- JJJaredFeb 10, 20261.0Horrible people here, typical postal employee attitudes. Going here is like going to the DMV, package has to meet all criteria or they turn you away. Its no wonder the usps is in financial shambles. Ill use other companies from now on, they dont care what box I use, they just want business. And to the guy at the front counter still wearing the mask, you're not doing your immune system any favors, if you're that scared of a virus find a non customer facing job.
- TWTracy WFeb 5, 20265.0Monet is such a rock star! There were so many people in line. She knocked down that line so FAST AND was pleasant the whole time!
- LMLindsey MyersJan 22, 20261.0I called the Independence Lexington post office several weeks ago to report my mother had fallen in a whole in a parking spot in the parking lot of the post office; after dropping off mail there. The incident happened in November and my mom is still in a boot. I spoke to a lady (I was driving and unable to write down name) and she said she was writing down the information to give to her supervisor name Jade. I had even given her the date of the incident, my mom's information, let her know we had photo's and placed a report with the understanding someone of management would be calling back! I have yet to receive ANY call back from the post office whatsoever! No call back no voicemail nothing. I have since called back many many times and of course no one has answered there phones there since. I work full time and my mom is older so I have not yet been able to go into the physical post office since but plan to asap. It unfortunate it seems they do not care my mom/a person has fallen and fractured her ankle in there parking lot. The post office has shown a lack of concern in this matter and negligent not to follow up to insure the whole is fixed and this does not happen to anyone else.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 301 W Lexington Ave offer?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Make sure to complete and print your passport application form before applying.
Do I need an appointment to use passport services at this location?
Yes, most Post Offices require scheduling an appointment for passport services using the online scheduler. Limited walk-in passport hours are available at select locations.
Does this Post Office take passport photos and what is the cost?
Passport photo services require an appointment and the current fee for a passport photo at USPS is $15.
How can I rent a PO Box at the Independence USPS location?
You can search for available PO Boxes and reserve one online at the USPS website. After reserving, complete the setup in person with two valid IDs and your application.
Are the PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Check with the local Post Office for specific access hours.
Since the Post Office is closed all week, when can I visit or access services?
This USPS location is currently shown as closed on all days, please check online or call to confirm hours or for alternative nearby locations.
What nearby places can I visit before or after my postal service visit?
You can explore Little Blue Trace Trail for hiking and outdoor activities, or visit local legal services like Humphrey Farrington & McClain if needed nearby.
Is there a photography service near this Post Office to get passport photos?
Yes, Icon Photography Kc is nearby and can be a convenient option to get professional photos.
Are there other nearby Post Offices I can visit for postal needs?
Nearby Post Offices include Post Office Indep Main Off, US Post Office, and USPS Collection Point which you might consider if this location is closed.
Brand Certified Facts from United States Postal Service
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