United States Postal Service

2.3
75 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6035 W Outer Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6035 W Outer Rd, Imperial, MO
63052, United States

Hours

Reviews

2.3
75 reviews
5 stars
22
4 stars
2
3 stars
1
2 stars
3
1 star
47
  • CG
    chris Guin
    Dec 17, 2025
    1.0
    This lady that I spoke with on the phone was horrible. She stated three different times on our phone call that my lost mail was not there. All this without me never giving her my name never giving her my address no information whatsoever. She was basically stating to me there was not one piece of mail in that whole building. What kind of incompetence is that? The postmaster general needs to be informed and that lady needs to be replaced
  • GB
    grace Blessing
    Dec 11, 2025
    1.0
    The package delivery driver who is not our reg mail lady who is great !!! is too lazy to walk up the stairs to the 2nd and third floor apts he has been leaving them on bottom floor leaving people to go search or hope wherever he left package those neighbors will bring it to us which is doing the job he gets paid for
  • CL
    Curtis Lowe
    Oct 18, 2025
    1.0
    Has failed to deliver packages multiple times when every other service like fedex, ups, and dhl all can do it with no issues.
  • JM
    James Mouyassar
    May 12, 2025
    3.0
    MY REGULAR MAIL DELIVERY LADY IS AWESOME BUT WHEN THE SUB WORKS, I ALWAYS HAVE TO GO TO THE POST OFFICE FOR MY MAIL/PACKAGE. MY OFFICE IS IN MY HOME AND IF NO ONE APPEARS TO BE HOME THE PACKAGE ISN'T DELIVERED. UPS,FEDEX AND AMAZON ALWAYS DELIVER IT. MY SECURITY CAMERAS, DOG, AND 6'2" SON ARE ALWAYS ON. LEAVE THE DAM PACKAGE PEOPLE.
  • BG
    Brie Griffy
    Jan 16, 2024
    1.0
    Not only did 2 important letters not mail out at the end of October, (which still has yet to arrive) but they put on my informed delivery that I was getting my package on the 11th, then they changed it to the 16th. They then said it would be here by 4:15, then changed it to 9pm. Well, I saw the mail truck go to my neighbors, but not here and I haven't received my package. Also, I haven't received the mail that my informed delivery said was coming today also.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.