United States Postal Service

2.4
42 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4650 Gravois Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4650 Gravois Rd, House Springs, MO
63051, United States

Hours

Reviews

2.4
42 reviews
5 stars
14
4 stars
0
3 stars
0
2 stars
2
1 star
26
  • SM
    Spencer Mckay
    Sep 5, 2025
    1.0
    I had came in and requested a package be held at the post office. I got a notification that it was out for delivery, when I called to get help I was talked to in the most arrogant way. As if I was stupid for wanting them to hold a package. I sure hope nobody steals my $500 package while it sits on my porch for the next 8 hours. 👍🏻
  • CV
    Caprice Viehouser
    Dec 31, 2024
    1.0
    Can't even get my packages. STOP SAYING ITS DELIVERED WHEN IT NEVER WAS! Are your employees stealing people's stuff lmao. Amazon delivers better than you people do.
  • CT
    Christopher Thompson
    May 14, 2020
    5.0
    This rating is strictly because of Joy Smith. I had a package that got delayed, and through the issue she kept in contact with to make sure it was resolved. She even called the day it was delivered to make sure it got there.
  • RR
    Rose Ray
    Nov 17, 2017
    1.0
    They never get out of the truck to drop off packages. Has happened multiple times. Do not try to talk to postmaster within this office - you need to go higher up if you are having issues. EDIT - Yet again, bad customer service never fails at this location. Again will be making a phone call to their Superiors. Luckly we have proof this time of the poor managment here. Long story short we went to office to pick up packages and they refused to grab them from the back of the office. This was to make it easier for everyone involved but I suppose that was too much for them to comprehend.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.