United States Postal Service

1.7
214 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6135 N Lindbergh Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6135 N Lindbergh Blvd, Hazelwood, MO
63042, United States

Hours

Reviews

1.7
214 reviews
5 stars
31
4 stars
7
3 stars
4
2 stars
5
1 star
167

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and difficulty reaching a representative.

Package Delays

Numerous reviews highlighted significant delays in package processing and delivery, with many packages sitting for weeks without updates.

Lost Packages

Several customers expressed frustration over lost packages, with claims of items disappearing or being misdelivered.

Mixed Experiences

While some customers praised the efficiency and friendliness of staff, many others shared negative experiences, indicating inconsistency in service quality.
  • RT
    Rosie Turner
    Jan 5, 2026
    2.0
    Your telephone answering recorder is horrific. I needed to speak to an agent. And never got one. The answering service didn't help me. 🙄
  • LY
    LEE YOUNG
    Nov 23, 2025
    1.0
    Recording can't answer my question.
  • SD
    Shontay Davis
    Nov 18, 2025
    1.0
    We have been living in this ZIP code for 2 years now and I promise you every package that had a tracking number on it has been delayed lost or absolutely not even showed up at my door this is a horrible postal unit and they don't give a damn about their job this is just something for them to do apparently to earn money they don't give a damn about what they're doing I'm filing a claim y'all suck
  • EB
    Emma Buchanan
    Nov 5, 2025
    1.0
    I've never had a problem in the past, but my package was just sent from St Louis to South Dakota to Nebraska! I understand mistakes happen and maybe it gets sent to a facility in a town nearby and thats fine, but another state entirely?
  • TN
    Tax Now
    Aug 14, 2025
    5.0
    ★★★★★ – My Favorite Post Office! 📬 This is hands-down my favorite post office. I’m always in and out quickly, no long waits, and the customer service is consistently excellent. The staff is friendly, efficient, and always willing to help. It’s rare to find a post office that runs this smoothly — 5 stars all the way!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.