RXO

4.3
683 reviews
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Business Details

1602 Park 370 Court, Hazelwood, MO
63042, United States
(800) 883-4593
https://www.rxo.com
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About

Shipping Service
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.

Location

RXO
1602 Park 370 Court, Hazelwood, MO
63042, United States

Hours

Reviews

4.3
683 reviews
5 stars
549
4 stars
19
3 stars
12
2 stars
10
1 star
93

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays and issues with delivery, including missed appointments and lost items.

Professionalism

Many reviews highlighted the professionalism and courtesy of the delivery teams, with specific praise for their friendly demeanor and efficiency.

Communication

Customers appreciated the communication regarding delivery times and updates, although some experienced frustrations with lack of timely responses.

Installation Quality

While many found the installation services satisfactory, there were complaints about improper installations and damage caused during the process.

Customer Service

Feedback on customer service was mixed, with some praising individual representatives while others reported poor overall support and responsiveness.
  • AM
    Andy Maxson
    3 days ago
    5.0
    Fantastic delivery service. Kept me informed. Delivery personnel very good at their job and very efficient. Cleaned up and we're out within minutes.
  • WW
    Wes Williams
    Nov 15, 2025
    5.0
    The two men who delivered our new refrigerator did a GREAT job, and we couldn't be happier with their work.
  • SW
    Scott Wineberg
    Nov 14, 2025
    5.0
    The delivery people were exceptional in removing and hauling away my old fridge and hooking up my new one to the water line. They handled the product with care, and were careful not to harm it or my home in the process. They did not complain when we learned the front door would have to come off its hinges to fit the old one out and they helped me take it off and replace it afterward.
  • MW
    Marcus Wesley
    Nov 7, 2025
    5.0
    The team was great. They were very professional, friendly, and informative. I would definitely recommend them. Five out of five rating!
  • JB
    Jim Batts
    Oct 30, 2025
    5.0
    The delivery team was courteous and professional. In a matter of a few minutes they removed our old mattress and installed the new one. They also notified us 30 minutes prior to their arrival.
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Frequently Asked Questions About RXO

What services does RXO provide?

RXO is the largest provider of last mile logistics for heavy goods in North America, arranging deliveries as well as assemblies and installations.

Where is RXO located?

RXO is located at 1602 Park 370 Court, Suite 1602, Hazelwood, MO 63042, USA.