RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Numerous customers reported significant delays and issues with delivery, including missed appointments and lost items.
Professionalism
Many reviews highlighted the professionalism and courtesy of the delivery teams, with specific praise for their friendly demeanor and efficiency.
Communication
Customers appreciated the communication regarding delivery times and updates, although some experienced frustrations with lack of timely responses.
Installation Quality
While many found the installation services satisfactory, there were complaints about improper installations and damage caused during the process.
Customer Service
Feedback on customer service was mixed, with some praising individual representatives while others reported poor overall support and responsiveness.
AM
Andy Maxson
3 days ago
5.0
Fantastic delivery service. Kept me informed. Delivery personnel very good at their job and very efficient. Cleaned up and we're out within minutes.
WW
Wes Williams
Nov 15, 2025
5.0
The two men who delivered our new refrigerator did a GREAT job, and we couldn't be happier with their work.
SW
Scott Wineberg
Nov 14, 2025
5.0
The delivery people were exceptional in removing and hauling away my old fridge and hooking up my new one to the water line. They handled the product with care, and were careful not to harm it or my home in the process. They did not complain when we learned the front door would have to come off its hinges to fit the old one out and they helped me take it off and replace it afterward.
MW
Marcus Wesley
Nov 7, 2025
5.0
The team was great. They were very professional, friendly, and informative. I would definitely recommend them. Five out of five rating!
JB
Jim Batts
Oct 30, 2025
5.0
The delivery team was courteous and professional. In a matter of a few minutes they removed our old mattress and installed the new one. They also notified us 30 minutes prior to their arrival.
RXO is the largest provider of last mile logistics for heavy goods in North America, arranging deliveries as well as assemblies and installations.
Where is RXO located?
RXO is located at 1602 Park 370 Court, Suite 1602, Hazelwood, MO 63042, USA.
What are RXO's hours of operation?
RXO is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
How can I contact RXO for last mile logistics inquiries?
You can contact RXO via phone at +1 800-883-4593 or email at lastmile@rxo.com.
Does RXO offer services in languages other than English?
Yes, RXO offers services in both English and Spanish.
Where can I find more information about RXO online?
More information about RXO is available on their website at https://www.rxo.com and their LinkedIn page at https://www.linkedin.com/company/rxo/.
What kind of deliveries does RXO specialize in?
RXO specializes in last mile delivery of heavy goods including appliance delivery, appliance installation, and furniture delivery.
What businesses are located near RXO that might be relevant for logistics or supply chain?
Nearby businesses include Cope Plastics, Inc., American Metals Supply, and DHL Express Service Point, which might complement logistics and supply chain operations in the area.
Are there any freight and shipping services near RXO to assist with cargo needs?
Yes, nearby freight and shipping services include DHL Express Service Point, Artur Express Inc, TAB LLC, and XPO Logistics, Inc., which can provide additional support for freight and cargo handling.
What nearby places can customers visit after their appointment at RXO in Hazelwood?
Customers visiting RXO can also check out the Ice Zone ice skating rink for entertainment or visit local stores like CB2 for retail shopping.