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United States Postal Service

2.3
(116 reviews)

Business Details

1415 Main St, Grandview, MO
64030, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1415 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1415 Main St, Grandview, MO
64030, United States

Hours

Reviews

2.3
116 reviews
5 stars
27
4 stars
10
3 stars
8
2 stars
2
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes and lack of assistance.

Efficiency

Customers experienced long wait times and inconsistent service, particularly regarding passport applications and package deliveries.

Delivery Issues

Numerous complaints about lost or misdelivered packages, as well as inconsistent mail delivery times.

Mixed Experiences

While some customers had positive interactions with friendly and helpful staff, these experiences were often overshadowed by negative reports.
  • IB
    Icy Butterfly
    Feb 6, 2026
    5.0
    This was my first time having to visit this location. The staff was very nice and patient.
  • MM
    Molly McCormick
    Jan 9, 2026
    5.0
    Kathy is the best ever! She was so helpful and kind as she took us through the process of 3 first time passports. What could have been a frustrating process was made much easier thanks to Kathy!
  • JA
    Jim Armstrong
    Dec 30, 2025
    1.0
    Extremely bad experience on a passport application
  • NC
    Nick Cullum
    Dec 30, 2025
    1.0
    30 minute wait for them to say they can't print their own label. They advised i go to ups to print the usps label??? Then when I asked for a piece of box tape she said its on the wall for 3.99. How is a service thats is government paid still. Cost more and provide a worse service that the free market alternative. Vote to defund.
  • VV
    Vortex
    Oct 13, 2025
    1.0
    They delivered my package to the wrong house and when I asked about it, they told me “I’ll look into it” , collected my info and never heard from them again.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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