The UPS Store

Reviews

• PR

  Phyllis Roberts

  4 days ago
  5.0
  DUBA was amazing , helpful, professional and polite! I will always go there for shipping, copying and notary service!
• KG

  Katrina (Godsgal)

  Feb 7, 2026
  5.0
  This is the friendliest and most helpful UPS store I’ve ever been to. I travel for my profession so I’ve had to ship many items and I do not dread going here. The staff is quick, knowledgeable, and so kind. I highly recommend this store even if you have to drive a bit.
• JS

  jim stephens

  Feb 5, 2026
  5.0
  We use the USP store for more privacy in our dealings and security of deliveries. Very happy with this store and their people
• KO

  Kimmer O

  Dec 28, 2025
  5.0
  I just returned several items from Old Navy using Happy Returns. A young gentleman named Noah was so kind and patient because I had four different return codes, But, the Old Navy app did not show which items matched those codes. Patiently, he would scan each code and we figured out what pajamas matched each code. What a great smile and what a SUPER asset to the store! Wow, keep it up Noah! **I need to add that I also have a disability, and he was kind enough to get me a chair when I was struggling to stand through the process. What a kind soul!
• AA

  Anton Anton

  Dec 20, 2025
  1.0
  Clueless and rude employees. I truly dread coming to ups. I showed up, sent them what I needed printed. The overwhelmed lady tried to help me print the pages. She was having trouble. Had someone help her. I asked her what packaging should I use based on the label. She rudely explained that the label does not pay for packaging. I explained that I was just checking because all locations are different it seems. She rudely explained that she owns and runs 2 stores and that they don’t run that way. “The label isn’t shipping” she kept reiterating. I took a deep breath and tried explaining again, that some stores, they provide one of the cheaper envelopes. She looked at the label again and goes, “oooooo it says 2 day”, and pulls out the envelope I was expecting to use for free. I said great thank you, put the item in the package, and handed it back. I explained that for some reason a lot of the locations are different, if I go to parkville I’m in and out. She goes, “well maybe you should go to parkville.”…I go what is going on…? She goes “you’re being mean..” I asked “how so?” Then she goes “but it’s okay, this happens a lot”….I asked for my receipt and left. I’m in shock you guys are allowed to act this way. Completely out of line behavior..

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