United States Postal Service

2.9
19 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 30691 State Highway 413 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
30691 State Highway 413, Galena, MO
65656, United States

Hours

Reviews

2.9
19 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
0
1 star
10
  • KD
    Kersten Dinger
    Oct 14, 2025
    1.0
    I filled out paperwork multiple times to change my address and my mailman just simply won’t deliver my mail. I have even went into the post office filled out another paper and gave them my ID and they still cannot deliver my mail. I’ve talked to multiple people in the area and this is an ongoing problem. It does not help that the office in Galena does not answer their phone at all
  • SF
    Steven Foust
    Aug 9, 2025
    1.0
    I have had to go to the post office twice in the past 3 weeks to pick up Amazon packages that Amazon said USPS was unable to deliver because their was no access to my driveway or front door. I was home one of those times, so i know they dodnt try. And I just received an Amazon notification for a 3rd time for an order they could not deliver! And I was home yet again! They clearly lie about trying to deliver packages! Especially since they are supposed to leave a slip saying they tried to deliver. This office really needs better employees and management!
  • KB
    Katie Blakey
    Aug 9, 2025
    1.0
    Always getting someone else’s mail or packages or not getting my mail or packages and when you call them they acted like it’s not their fault. And the guy I talked too is very rude. And told me I was lucky he even answered the phone. And now since I was dogs they said they are not going to bring me my packages. I hate it since they moved Crane mail to Galena office. It has sucked big time since then. Just called I have a nice regular mail Lady.
  • MR
    Mark Rutz
    Jan 24, 2025
    1.0
    I paid for 5day shipping and it’s 8 days later and still no package. Can’t speak to a human being to find out what the hold up is.
  • LN
    Little Hawk Nettell
    Aug 26, 2022
    1.0
    Post man won't hold mail, doesn't notify If any issues and had a handicap friend of mine move her own mailbox 2 times til finally I was able to help her get a on the house mailbox. Something needs to be done!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.