United States Postal Service

2.2
9 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 109 E Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
109 E Main St, Freeman, MO
64746, United States

Hours

Reviews

2.2
9 reviews
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  • JK
    Jennifer KD
    Sep 12, 2024
    2.0
    I hope service here gets better. So far, it hasn't been very good. They've been closed during business hours before, and the metal rolling door has been closed multiple times as well... When that happens, I was told you have to knock on the door to get them to come help you? But there has been at least once, when no one was even there... This is a federal building/service, so being closed during hours isn't ok. They've also now cut back their business hours even more from what they were before. I drop off orders for my business multiple times/week, & one time they didn't even get sent out until the next day, even though I brought them while they were open. With these issues, l've had to drive an extra 26 miles (round trip) to Harrisonville to ship my packages more & more lately, which is extra time & money, and very frustrating. In addition, one of the employees at the Freeman location with long dark hair was SUPER kind, & I loved her. She was so friendly & helpful! I think she may have been temporary though, because I've only seen her there a couple of times. But the other employee who's usually there, honestly just seems annoyed & inconvenienced, whenever I come in. Sometimes she doesn't come to the counter, even though I can see her in her seat on the other side of the wall through the mirror. When she has come to the counter, I don't think she's ever said hello, and only sometimes has she said a quick thank you as I hand her the packages, even though I've tried my best to be kind and friendly... One time when I asked her about a passport, she acted like I was just dumb for not knowing I'd have to go to the Harrisonville P.O. instead, since Freeman isn't a computerized P.O. (even though they had passport signs up in their window). I don't like leaving negative reviews, but things really need to improve, & I think that's unfortunately obvious by the majority of the other reviews left here, too.
  • GR
    GiddyUp Rescue
    Nov 10, 2022
    5.0
    Always friendly!love that they have newspaper to recycle
  • DN
    Diane Nichols
    Apr 12, 2021
    1.0
    I would give a half a star if I could. The service is not as it used to be. I felt like my business wasn't wanted/appreciated.
  • KK
    K
    Jan 23, 2021
    1.0
    Very unhappy with service inside the Post Office. Decided to use another Post office, where the people are respectful, friendly and eager to help.
  • MA
    Marsha Atchley
    Oct 14, 2017
    3.0
    They have shorter hours than normal post office. Close at 4:30 on weekdays and 10:30 on Sat.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.