United States Postal Service

1.9
207 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2200 N Highway 67 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2200 N Highway 67, Florissant, MO
63033, United States

Hours

Reviews

1.9
207 reviews
5 stars
32
4 stars
7
3 stars
9
2 stars
9
1 star
150

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of accountability.

Delivery Issues

Customers frequently reported problems with mail delivery, including lost packages, delayed deliveries, and inconsistent service.

Staffing Problems

Many reviews indicated that the post office is understaffed, leading to long wait times and overwhelmed employees.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and professionalism, indicating that there are exceptions to the overall poor service.

Management Concerns

Several reviews pointed to poor management practices, with complaints about staff behavior and a lack of effective customer service protocols.
  • IW
    Itavia Wade
    Nov 11, 2025
    1.0
    Needs to be closed or turned into a SELF SERVICE location. That’s all it’s good for.. SELF service. 0 STARS if I could
  • MP
    Matthew Pardo
    Nov 9, 2025
    5.0
    Clerks are friendly. Fast service, three clerks or more. Large number of employees. All that live in St. Louis. Supporting our economy. So be nice.
  • MH
    Mahira Hoskins
    Oct 7, 2025
    1.0
    Lazy workers. I been calling in about a missing package that’s been missing since August 18th. I returned the package to the Ferguson location and they sent it back to Florissant. Florissant for some reason tried to send it back to me but I never received it. It keeps saying awaiting delivery. Been that way for almost two months. Instead of searching for the package, they tell me it’s in Franklin, il. An agent today told me it was system generated and not a physical scan. I can’t stand a lazy worker. Just pmo.
  • CB
    Connor Bolhafner
    Sep 25, 2025
    1.0
    Website incorrectly says that they do walk ins for passports after 11 am when they actually stops taking them at 11, employees just say not our problem and also lied and said they were the only ones that could do it but libraries and department of health does them too
  • JJ
    Johnny
    Sep 21, 2025
    1.0
    Wish that for once when the portal shows I have incoming mail I actually get it !!! Never get my mail until days later. It’s like they are constantly play catch up. Whoever walks Parker Rd Do Better !!! I’ve missed important deadlines of things because of your negligence

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.