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United States Postal Service

2.4
(168 reviews)

Business Details

10 Fenton Plz, Fenton, MO
63026, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10 Fenton Plz to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10 Fenton Plz, Fenton, MO
63026, United States

Hours

Reviews

2.4
168 reviews
5 stars
47
4 stars
9
3 stars
6
2 stars
10
1 star
96

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported lost or delayed packages, with some stating that their mail was frequently misdelivered or not delivered at all.

Customer Service

Feedback on customer service was mixed; while some employees were praised for their helpfulness, many reviews highlighted rude and unprofessional behavior from staff.

Passport Services

Experiences with passport services varied, with some customers reporting efficient and friendly service, while others faced long wait times and disorganization.

Communication Problems

Customers expressed frustration over the inability to reach the post office by phone, with many stating calls went unanswered or were abruptly disconnected.

Facility Management

Several reviews criticized the management of the post office, citing issues with staffing, organization, and overall operational efficiency.
  • CW
    Catherine W
    Feb 15, 2026
    1.0
    I get a lot of Amazon packages that go through the Fenton post office for last-mile delivery. If it is anything expensive, it inevitably gets "lost" at this post office. I am so glad that Amazon is discontinuing their arrangement with the USPS in October 2026, as I no longer trust some of their offices, this one in particular.
  • ET
    E T
    Feb 12, 2026
    1.0
    Made a passport appointment, waited in line, which made us a few minutes late and the guy refuses to do it. Mind you at that point we were the only people in there, he just flat out refused. Tried again today, the walkin hours are listed as 3:30-4:30, got there at 4:20 and once again he refused, said they weren't doing anymore today. He's also very rude about it. If it says you're taking walk ins until 4:30 that means you service anyone who gets there before 4:30. At the High Ridge dmv they're open until 5:00 and at 5:00 they lock the door. However they stay and help anyone who got there before 5:00. We're going to find somewhere else to get one and DO NOT recommend this post office.
  • KR
    King Rat
    Feb 5, 2026
    1.0
    My homeowners association mailed out our annual assessments on Dec 24th in person at the Fenton post office. It’s due by Jan 31st. It was delivered to my mailbox on Feb 5th!!! I live one mile from the post office. Unfortunately there are no consequences for this post offices utter incompetence. I also used to receive my mail like clockwork every day within a 30 minute window. Now we are lucky to get our mail. If we do happen to get a delivery it’s completely random and unpredictable. This office is an embarrassment to Fenton.
  • NE
    Nichole Evans
    Jan 28, 2026
    1.0
    The carrier that delivers to siesta manor sucks. Speeds in the community and almost hit one my kids. Never deliverys mail on time.
  • CR
    Caira Rudesill
    Jan 20, 2026
    5.0
    I was nervous about doing my passport application here after reading reviews but it was a great experience. Kyle was on top of it and made the whole process very easy. Thank you!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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