FedEx Office Print & Ship Center

Reviews

• WE

  Wes Evans

  Feb 24, 2026
  5.0
  Phoebe was fantastic! I had an urgent deadline to print about 20 copies of three different sales booklets for a very important meeting. I was able to get them in midday, and pick them up by the end of the day. She was wrapping them up as I walked in and confirmed if they were needed by end of day. When I said, yes, she said she would be sure to make it happen and asked for a few minutes to complete them. She was working by herself and helping a few customers when I walked in. She was still able to get them done about 30 minutes before they closed. Her customer service skills were impeccable, and her hard work was very evident, as she was working to get them done. She also had a very high sense of pride in the finished product. They turned out great!
• LW

  Leslie West

  Nov 19, 2025
  5.0
  I visit this location regularly for work and it's always a pleasure to see Bob there, he and his team are all wonderful! If I had an opportunity to visit a different location I would go out of my way to visit this particular store. They're all phenomenal.
• FH

  Forest Hunter

  Oct 19, 2025
  5.0
  I was having a really hard day and came to this store to drop off a package. I was received by Bob who made a joke to me that made me smile, then I read on his tag that he's the manager, and thought to myself: "Wow, I would love to work on a office with a manager like Bob". He helped me to ship my package, I was missing some information and he gladly helped. He thanked me for my visit, and I left feeling so much better. This simple interactions with employees with the right attitude and energy can change your day. Thanks Bob!
• TL

  Teri Landry

  Oct 8, 2025
  5.0
  This store is my favorite store! Always have been. And now that we have Bob the new manager I am completely thrilled. Bob helped me send a package that I had to initiate from FedEx.com. The lady at the Manchester store helped me to a point but then I couldn’t find the downloaded document on my phone. I must of spent over an hour at that store. I took my phone to the ATT store to see if they could find the doc and they couldn’t. Finally I stopped in at the Ellisville store on Clarkson Rd and Bob knew exactly what to do and where to find it! This store absolutely needed a kind and knowledgeable manager like Bob! Thank you again for assisting me with my problem Bob! The brownie bites will be coming soon! Please make sure Bob is praised for his help.
• MN

  Mandi Newsome

  Sep 19, 2025
  1.0
  I actually love this store so it pained me to give it 1 star. The employees have always been so kind and friendly until about 2 weeks ago, there was a new employee and she was super unfriendly. It’s almost as if her having to do her job was annoying to her. I have shipped items twice with her and I dread going in there if she’s working. In a business of customer service she is making a great store not so great.

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