The UPS Store

3.3
70 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1792 in Des Peres offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Des Peres Center, 1/2 Mile East Of I-270 On Manchester Rd.

Details

  • DeliveryNot available

Location

The UPS Store
11939 Manchester Rd, Des Peres, MO
63131, United States

Hours

Reviews

3.3
70 reviews
5 stars
37
4 stars
2
3 stars
2
2 stars
2
1 star
27
  • VB
    valerie burks
    Dec 24, 2025
    5.0
    Fast! in & out
  • BB
    Brian Bauer
    Nov 30, 2025
    1.0
    Walked into the UPS Store Des Peres (MO) to ship a Christmas package. My wife had wrapped the box in fun holiday paper for our great nieces, and I covered it with shipping tape. The person behind the counter told me the package could not be shipped the way it was, we needed another box, which he was going to SELL me. I told him we had shipped other packages like this in the past, and it was never a problem. He said the paper could tear during shipping, at which time I pointed out I had covered the box with packing tape. I told him again we had shipped boxes this way before with no problem, and that when I go to other UPS stores they NEVER protest the boxes we use, but when I go to the UPS in Des Peres it is not uncommon there is something wrong with the box, etc. and that we mysteriously need to purchase something in order for the package to be accepted. I went to another UPS Store the same day and they immediately shipped the box for us, NO questions asked and NO need to purchase something else to do so. UPS Des Peres is .9 miles from my home…I will gladly drive the 5+ miles to other stores in my area, to ship my packages from now on. Maybe UPS Des Peres should change their name to UPS Des Peres UpSell/UpCharge.
  • RG
    Reema Gibbs
    Sep 13, 2025
    5.0
    Everyone at this store is so kind and helpful, Emily is especially great! Great service here always! They really go above and beyond to be helpful. I was shipping a package but waiting to hear if the recipient wanted to pay for overnight or not, Emily offered to hold the package for me and I could just call and pay over the phone, so I wouldn’t have to stand around waiting for the recipient to reply to me. I really appreciated that gesture!
  • DC
    Dave Candelario
    Sep 11, 2025
    1.0
    Tried to drop off an amazon return. Item was in original packaging and just needed a small strip of tape across the top of the 4 inch box. Agent said he could only do that for a $1.00 fee. I understand policy and the agents should not be doing the packaging for free. However, a little good customer service would have gone a long way with me and others in the lobby and only cost the store a small strip of tape.
  • AM
    Amish Mahay
    Nov 17, 2023
    5.0
    Not sure why this place has such low reviews. I’ve always had a positive experience going to this location. In and out in less than 5 mins. Friendly and helpful staff. Edit: after coming here for multiple years, I can attest this is by the far the best shipping center I’ve ever been to! Rob is extremely helpful. He helped find the most inexpensive shipping method for a large and irregular shaped package and offered a much cheaper price than FedEx or USPS could offer. Hands down recommend this store to anyone that has shipping needs!

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Des Peres offer?

The UPS Store #1792 in Des Peres offers packing, shipping, printing, document finishing, mailbox services, shredding, faxing, notary, passport/photo ID services, computer access, and small business services.

Where is The UPS Store located?

It is located at 11939 Manchester Rd, Des Peres, MO 63131, in The Des Peres Center, half a mile east of I-270 on Manchester Rd.