United States Postal Service

3.2
62 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 5323 Highway N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5323 Highway N, Cottleville, MO
63338, United States

Hours

Reviews

3.2
62 reviews
5 stars
30
4 stars
3
3 stars
2
2 stars
6
1 star
21
  • JB
    James Buff
    Aug 26, 2025
    1.0
    No wonder the USPS is failing, poor service and just plain lazy! Went to the Cottleville post office to send a package. Had a question about the USPS label and printing a new one. The woman behind the counter that was there to help was less than helpful. She basically shut us down before we could even get the question out. So now I am stuck and have no idea what to do next! I guess I could try another post office but I feel they have given up as well. I guess Cottleville post office doesn’t care about customer service otherwise they would hire helpful, professional, and productive people.
  • VR
    Violet Rivera
    Jul 24, 2025
    2.0
    More dessapointing each time. Less and less shipping supplies available. This time, no medium size envelopes at ALL.
  • LK
    Lee Kim
    Jul 1, 2025
    1.0
    I had a very disappointing experience at this USPS location. The clerk was rude and dismissive from the moment I stepped up, with no greeting and a harsh tone. I had multiple pre-labeled packages and simply needed a receipt, but she rolled her eyes and sighed loudly, telling me I needed a scan sheet. Even if that was policy, her attitude was uncalled for. What upset me most was how warmly she greeted the next (white) customer right after treating me with such disrespect. It felt like subtle racial discrimination, and I left feeling uncomfortable and unfairly treated. This location seriously needs better customer service training and awareness of how they treat people.
  • FB
    Freddy Bell
    Jun 18, 2021
    1.0
    Came before close and they wouldn't let me drop off my package...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.