Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 511 E Walnut St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.4
174 reviews
5 stars
90
4 stars
10
3 stars
7
2 stars
7
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness is mixed; while many customers praised the helpfulness and kindness of employees, several reviews highlighted instances of rudeness and poor service.
Efficiency
Customers noted that while service can be quick during busy times, long wait times and inefficiencies in handling packages and inquiries were common complaints.
Communication Issues
Many customers expressed frustration with the automated phone system and difficulty reaching staff for assistance, leading to unresolved issues.
Delivery Problems
Numerous reviews reported issues with mail delivery, including lost packages, misdelivered items, and inconsistent service from delivery personnel.
Facility Concerns
Parking availability and the physical location of the post office were frequently mentioned as problematic, with suggestions for improvement.
- RBRayven Bricker5 days ago2.0This isn’t so much for the post office directly but the people they hire to deliver the mail. When we first moved in I got a green slip asking who lived in the apartment I filled out and turned it in, didn’t have a problem until the old tenants mail kept getting put in my box. We got another green slip of paper and filled it out this time putting in the mail box I have now filled 4 of the slips out in the 8 months I’ve lived here and I just got one stating that if I didn’t fill out that the post man wasn’t gonna deliver my mail in his handwriting not an a letter or a notice saying hey we don’t know who lives here. So I filled that one and put it in my mailbox and the next day it was thrown on the ground and now I haven’t gotten mail since then I’ve called and gotten no where. It’s extremely aggravating that I’ve lived here for 8 almost 9 months and are still having problems
- NNNightbiker-TSODec 29, 20255.0Friendly staff and good customer service
- RYRafal Al YousufDec 23, 20255.0Man. Ignore every 1 star review. I went and there was a large line and it is sotall and it went so quickly! Im actually impressed!
- GWGeorge WolchkoDec 16, 20251.0What’s the point of having an operator option in your phone tree if you don’t answer it? Would be nice to be able to contact someone instead of having a bunch of lazy people who don’t care.
- S2soap packet 2Dec 8, 20251.0How do you get them to answer the phone
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 511 E Walnut St?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at the USPS location at 511 E Walnut St.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require an appointment via the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 511 E Walnut St?
The USPS is open Monday through Friday from 8:30 AM to 6:00 PM, Saturdays from 9:30 AM to 2:00 PM, and closed on Sundays.
Can I reserve a PO Box online for this USPS location?
Yes, you can search for and reserve PO Boxes online, then complete your setup in person at the Post Office.
What is the fee for taking a passport photo at this location?
The fee for a passport photo at USPS is currently $15.
Is 24/7 access to PO Boxes available at this post office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this local Post Office for details.
What nearby businesses can help me with cleaning services close to the USPS?
J's Cleaning Solution and Custom Commercial Cleaning are nearby businesses offering various cleaning and janitorial services.
Are there any good dining options near the 511 E Walnut St USPS location?
Yes, nearby restaurants include Taj Mahal Indian Cuisine and Tony's Pizza Palace for Indian and Italian food respectively.
What attractions are close to the USPS where I could visit before or after my visit?
You can visit the African American Heritage Trail nearby, a landmark featuring historical significance and a fountain.