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Visit your local Post Office™ at 511 E Walnut St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback is mixed, with some praising friendly and helpful staff, while others report rude and unhelpful interactions.
Efficiency
Customers frequently mention long wait times and inefficiencies in service, particularly during busy hours.
Package Handling
Numerous complaints about lost or misdelivered packages, indicating significant issues with package handling and delivery accuracy.
Staff Competence
While some employees are noted for their helpfulness and professionalism, others are criticized for lack of knowledge and poor customer service.
Facility Issues
Concerns about parking availability and the physical location of the post office, along with complaints about the automated phone system.
TG
Tonya Garlick
Nov 11, 2025
5.0
Great
JM
J M
Oct 22, 2025
1.0
They are not doing there job my package was so near where its supposed to be IN KC IT GOT SENT HERE FOR NO REASON AND HAS JUST BEEN SITING THERE
EE
Erik E
Oct 2, 2025
5.0
This is a terrific post office! Used it for four years while living in Columbia-all the staff were kind, highly competent, and efficient! Will surely miss this place.
MP
Meda Phillips
Aug 26, 2025
5.0
Lisa (I think was your name) from 8/26 around 5:45, whatever they’re paying you it’s not enough!!! You are an absolute rockstar and such a kind soul. Your generosity was greatly appreciated
RN
Ricky Newland
Aug 11, 2025
5.0
The employee's at the 511 E. Walnut St. Post Office have always been nice and respectful to me. Thanks.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 511 E Walnut St?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at the USPS location at 511 E Walnut St.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require an appointment via the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 511 E Walnut St?
The USPS is open Monday through Friday from 8:30 AM to 6:00 PM, Saturdays from 9:30 AM to 2:00 PM, and closed on Sundays.
Can I reserve a PO Box online for this USPS location?
Yes, you can search for and reserve PO Boxes online, then complete your setup in person at the Post Office.
What is the fee for taking a passport photo at this location?
The fee for a passport photo at USPS is currently $15.
Is 24/7 access to PO Boxes available at this post office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this local Post Office for details.
What nearby businesses can help me with cleaning services close to the USPS?
J's Cleaning Solution and Custom Commercial Cleaning are nearby businesses offering various cleaning and janitorial services.
Are there any good dining options near the 511 E Walnut St USPS location?
Yes, nearby restaurants include Taj Mahal Indian Cuisine and Tony's Pizza Palace for Indian and Italian food respectively.
What attractions are close to the USPS where I could visit before or after my visit?
You can visit the African American Heritage Trail nearby, a landmark featuring historical significance and a fountain.