Staples

3.6
137 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Columbia, MO provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
115 Conley Road, Columbia, MO
65201, United States

Hours

Reviews

3.6
137 reviews
5 stars
68
4 stars
22
3 stars
6
2 stars
13
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, others were criticized for being rude or unhelpful.

Product Quality

Customers expressed disappointment with the quality of certain products, particularly in printing services and office supplies.

Store Cleanliness

Several reviews mentioned that the store was not clean, with trash and disorganized shelves affecting the shopping experience.

Online Ordering Issues

Customers reported problems with online orders, including cancellations and delays, leading to frustration.

Staff Knowledge

While some staff were noted for their knowledge and assistance, others were described as unhelpful or lacking product knowledge.
  • AB
    April Brown
    4 days ago
    5.0
    Jared is absolutely amazing! Superb customer service skills! I wish companies had more people or rather employees such as him. Thanks Jared for making my experience. One to remember !!
  • JS
    Jan Summers
    Nov 14, 2025
    5.0
    Found all of the products I needed and saw lots of things I may need in the future. Staff is very friendly and helpful. LOVE the Easy Rewards program--I saved about 50% on my total bill this last visit. Thank you, Staples!!
  • BM
    Brittany M
    Nov 13, 2025
    5.0
    Noah was very fast and friendly!!!
  • KL
    Kathy Lord
    Nov 1, 2025
    3.0
    Staples provide a good service with good employees, but please clean up the trash as you enter the doors. Leaves everywhere that blow in. Just vacuum it! It doesn't look good or professional.
  • MW
    Megan White
    Oct 21, 2025
    2.0
    I ordered a “professional booklet” from the website. I had created a custom planner. The website led me to believe the quality was going to be professional. The price was $50 with a coupon. I’m very disappointed. The paper is such a thin quality. This would be ok for a grade school project that would be turned in graded and thrown away. The older gentleman in the evening tried to help me with changing the two staples holding it together to a plastic spiral ring. The customer service received the following morning to pick it up was disappointing. The restroom looked like it had not been cleaned in months. Just in general the experience with this store was poor. I would not recommend Anyone using the printing service.

Frequently Asked Questions About Staples

What types of services does Staples in Columbia, MO offer?

Staples offers innovative printing, shipping, technology, travel, and recycling services, along with products essential for new ways of working and learning.

What are the store hours for Staples at 115 Conley Road?

Staples is open Monday to Friday from 8 AM to 8 PM, Saturdays from 9 AM to 8 PM, and Sundays from 11 AM to 6 PM.