Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 16105 Swingley Ridge Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
16105 Swingley Ridge Rd, Chesterfield, MO
63017, United States
Hours
Reviews
2.3
122 reviews
5 stars
31
4 stars
6
3 stars
6
2 stars
6
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.
Passport Services
Many customers reported negative experiences with passport services, including unhelpful staff, incorrect information about appointments, and long wait times.
Delivery Issues
Frequent complaints about lost or misdelivered packages, with customers expressing dissatisfaction over the reliability of mail delivery.
Staff Efficiency
While some reviews praised friendly and efficient staff, many others noted long wait times and inadequate staffing during busy periods.
Facility Conditions
Some customers mentioned cleanliness and organization of the facility, while others pointed out issues with the lobby being overcrowded and poorly managed.
- CSCarton SteamJul 7, 20251.0The government at work! 93 degrees out and the doors are wide open with AC blasting. Grass and bushes look like a jungle, but I should trust them with my package and mail???
- KKkamran khanJun 24, 20255.0USPS Passport
- SOSladjana OrescaninJun 10, 20251.0Britney is very unprofesional ! Very dissapointed !
- JMJohn McCormackJan 20, 20241.0I've Shipped here a few times. Staff always has a bad attitude and not helpful one bit. I will avoid this post office at all times
- RKRengaram KSSep 11, 20191.0Worst customer service, I setup up a appointment at 9 AM for passport renewal and i was there with my family at 8.50 and i waited till 9.25 and still they never seem to be bothered to treat customer's valuable time, NO ONE show up in passport services, they keep saying someone will show up at passport service counter, please wait, I left the place. NEVER GO HERE if you respect your own time
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service at 16105 Swingley Ridge Rd?
You can send mail and packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can also take passport photos by appointment.
Do I need an appointment to use passport services here?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 8:30 AM to 6:00 PM and on Saturdays from 8:30 AM to 2:00 PM. It is closed on Sundays.
How can I get a PO Box at this location?
You can search for and reserve PO Boxes online or apply in person at this Post Office, bringing two valid forms of ID and a completed application.
Is access to PO Boxes available after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary, so please check with this local Post Office for exact access times.
What nearby places are close to the Chesterfield Post Office that might be useful for visitors?
Nearby you can find the BreakDown STL community center, National Cancer Screen medical lab, and financial services like Edward Jones - Financial Advisor David G Maloney, which may be helpful for visitors' additional needs.
How can nearby transportation or delivery services help customers visiting this Post Office?
Summit Specialty Transport nearby offers transportation services that might assist with logistics or retirement shipments, and Trivergix Group provides freight and food delivery services useful for local businesses and visitors.
Are there any nearby health-related services near the Post Office?
Yes, Gameday Men’s Health Chesterfield TRT Clinic and Mandava Psychiatry are close by, which visitors to the Post Office may find helpful for medical support needs.
Where can I find more information or schedule appointments for USPS services?
You can use the USPS online scheduler at https://tools.usps.com/rcas.htm to book passport appointments and find detailed service information.