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Brand Certified

United States Postal Service

2.4
(124 reviews)

Business Details

16105 Swingley Ridge Rd, Chesterfield, MO
63017, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 16105 Swingley Ridge Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
16105 Swingley Ridge Rd, Chesterfield, MO
63017, United States

Hours

Reviews

2.4
124 reviews
5 stars
33
4 stars
6
3 stars
7
2 stars
6
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about employees' attitudes and lack of willingness to assist.

Passport Services

Numerous reviews highlighted issues with passport appointment management, including staff being unhelpful and miscommunication about appointment requirements.

Delivery Issues

Frequent complaints about lost or misdelivered packages, with customers expressing frustration over the reliability of mail delivery.

Staff Efficiency

While some customers praised the efficiency of staff during busy times, many others noted long wait times and insufficient staffing.
  • CL
    Cade Long
    3 days ago
    3.0
    Great at their jobs, just not great at talking to people
  • LS
    Lee Stewart
    Feb 20, 2026
    5.0
    Great place for mailing stuff and great customer service
  • CW
    Chris W
    Jan 10, 2026
    5.0
    Quick and easy. Lobby is open 24 hours which is very handy to access my P.O. Box and allows for shipping using the self service kiosks
  • MP
    Mina Patel
    Jul 10, 2024
    2.0
    Wait time is crazy they don’t have enough staff but the postal employees are very nice! Just be prepared to wait for at least 30 minutes or more
  • AA
    Aying
    Jul 11, 2023
    1.0
    Absolutely, horrible. The lady behind the counter has an attitude problem. There’s also two people working behind the desk. When the line is literally going out the door, they’re not even trying to hurry or be considerate of anyone’s time. I wasn’t in a rush, so I didn’t care, so I felt like I wasn’t rushing her, yet she was still umwelcoming, and just rude in general. I don’t have this problem at the Creve Court location

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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