The UPS Store

Reviews

• SL

  Susan Lew

  Feb 14, 2026
  5.0
  Outstanding every time! Pleasant, friendly, helpful and efficient always! I’ve found in life, if you give a smile, it goes a very long way in getting back service with a smile!
• XW

  Xueyang Wu

  Nov 16, 2025
  5.0
  People in this ups store are really nice and kind！We asked whether we can use glue and scissor in store and they are glad to help us！
• MA

  Madison A

  Oct 20, 2025
  1.0
  Extremely rude and unprofessional. The hours on the door and online say you close at 6:30 p.m. I showed up at 6:27 (as soon as I got off work) to quickly mail off something with a QR code (which would have taken 20 seconds max) and one lady was outside while the other lady was getting her bag and coming out to lock the door. I asked if they were closed and what the hours were and they said they were closed. I told them it was 6:27 and the hours say they're open until 6:30 and she continued to tell me they were closed. The open sign was already turned off. She told me they already powered down their computers so they couldn't help me. They also said I would have to come before 5:50 if I wanted to mail something??? I've never heard of this. If the services end before closing time at 6:30, that either needs to be noted somewhere or the hours need to be changed!! The two ladies talking to me finished locking the door, asked me what I needed to mail, and looked at each other laughing and smiling. I was confused by their rude responses. I didn't realize UPS allows employees to close the store whenever they want. They finished by saying "no customers had come in." I told them again their sign says they're open for business until 6:30. Since we had been talking, three minutes had passed, and the first lady looked at her watch and told me "It's 6:30 now, we're closed" It wasn't 6:30 when I pulled up! .....very off-putting. If you close at 5:50, CHANGE YOUR HOURS.
• MW

  Maria Wilmas

  Feb 16, 2024
  5.0
  The people who work here are AWESOME! So friendly and helpful when returning Amazon purchases! Thank you!!
• AL

  A.M. Li

  Dec 6, 2020
  5.0
  Good customer service I believe it’s ran by a family. Sweetest ladies! Thankful they were open and They have gone out of their way to help me with shipping issues I won’t go anywhere else!

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