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The UPS Store

4.2
(152 reviews)

Business Details

2128 William St, Cape Girardeau, MO
63703, United States
(573) 334-0309

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1056 in Cape Girardeau offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Town Plaza Shopping Ctr Between Hastings And Buffalo Wild Wings.

Details

  • DeliveryNot available

Location

The UPS Store
2128 William St, Cape Girardeau, MO
63703, United States

Hours

Reviews

4.2
152 reviews
5 stars
112
4 stars
9
3 stars
3
2 stars
2
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from management.

Efficiency

Several reviews highlighted the fast and efficient service, with many customers appreciating the quick processing of packages and minimal wait times.

Packaging Issues

There were multiple complaints regarding mishandling of packages and issues with packaging services, leading to dissatisfaction among customers.

Pricing Concerns

Customers expressed frustration over high prices for shipping materials and services, feeling that costs were excessive compared to competitors.

Mixed Experiences

Overall, experiences varied widely, with some customers having positive interactions while others reported significant issues with service and management.
  • NM
    Nick Burger man
    5 days ago
    1.0
    Had two packages delivered by ups . The first one was cut off , second one the top tape was teared off and open big. I confused how that young delivery guy dare put the packages in this condition at my house for me also do delivery work. They are Unscrupulous and ready to do steal anytime ! UPS, you are screwing up your business !
  • PC
    Paul Goodchild Ph.D., CPA
    Feb 21, 2026
    4.0
    Watch the parking lot getting in and out. Potholes everywhere. This business thankfully operates with enough people. I've been in twice and they processed a long line quickly. I recommend stopping here if you need UPS service.
  • JB
    J Brown
    Jan 27, 2026
    2.0
    Don't come here for Amazon returns anymore. Wanted me to buy another box from them for 7 dollars to ship the return. Staples did it for free. They had boxes laying everywhere on the floor at UPS too. Won't use them again to even ship.
  • BM
    Barbara McKeon
    Jan 18, 2026
    5.0
    Wait time not long, young lady at register very helpful and patient. Entrance close to parking spaces. Thank you
  • SS
    Scott Sanders
    Jan 18, 2026
    5.0
    Customer service was outstanding. Took the time to answer all my questions.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Cape Girardeau offer?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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