United States Postal Service

2.9
14 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 201 W Boston St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
201 W Boston St, Brookfield, MO
64628, United States

Hours

Reviews

2.9
14 reviews
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1 star
7
  • JM
    J McCracken
    Sep 24, 2025
    1.0
    Lazy people Was there before they closed? They lock the door and we’re telling me they were closed when it was still before their closing time when I needed to pick up an important package that they didn’t deliver that day for some reason.
  • HT
    Holli Tillman
    Aug 21, 2025
    1.0
    We never had this problem with our old mail carrier before he retired, we can set an alarm at a set time. But the mail carrier we have now, is completely untrustworthy, you don’t know when he’ll show up. Every certified letter we had we always get ‘sorry we missed you’ notices when we’re home because he refuses to come to the front of the house, and we have make a special trip in town just to get our certified mail where it can be brought to he front of the house, we’re sick and tired of it. Just because the car is not there, or not in his view cuz it’s parked in the garage, that doesn’t mean someone isn’t home, there’s always someone at home. When he forced to come back, you can’t hear the horn like he’s afraid to honk it. Some of us don’t have the time of day to watch him to babysit him.
  • GH
    George Head
    May 1, 2023
    5.0
    Prompt service
  • RH
    Rick Haney
    Oct 25, 2021
    1.0
    Absolutely the worst customer service I have ever experienced! Package arrived at their facility on Friday evening. Was overlooked, lost, or stolen in Brookfield. 4 days later they have no idea and no answers for me. Pitiful

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.