The UPS Store

Reviews

• SB

  Shiro Blank

  Apr 29, 2026
  1.0
  Incredibly rude employees so much so that i just left instead of asking about what i wanted. I will never return.
• CC

  Catherine Newell (Cat)

  Apr 28, 2026
  5.0
  Very friendly staff and they are very helpful and understanding. They definitely keep it moving when they have a lot of customers 👍🏻👍🏻👍🏻👍🏻👍🏻
• KW

  Kat W

  Apr 20, 2026
  1.0
  I wanted to share feedback regarding a recent experience at your store. The attendant at the front was extremely rude and came across as very agitated when my husband brought in a package that needed to be shipped via USPS. This seems like a common and understandable mistake that many customers likely make. Unfortunately, her reaction was unnecessary and unprofessional. Based on our experience—and similar concerns reflected in other reviews—we’ve decided we will not be returning to your store. It’s disappointing, as this appears to be an ongoing issue that has not been addressed. He is on his way to the store to retrieve the package and take it to the appropriate delivery service.
• JH

  Joseph Herman

  Apr 15, 2026
  1.0
  The owner/manager refused a refund. I sent my tax forms on a Thursday. This cost me a little over $20. Thinking this is an ups store I had no clue they would just send it via usps. The post office! The Missouri dept. of revenue never even received the papers. He said “ try the pst office for a refund” I didn’t pay the post office. I apparently paid you to have the us mail do it. This is a horrible store. Who really don’t care about you or your money. This man collects money to mail it at the post office.
• MS

  Mike Santifer

  Mar 30, 2026
  1.0
  Called Left message to speak with someone this morning, I had a question on mailing a package! No one returned my call. I'd have a new crew working at this location shortly

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