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Visit your local Post Office™ at 500 SW South Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported consistent problems with package deliveries, including missed deliveries and packages marked as delivered but not received.
Customer Service
Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Management Problems
Several customers expressed dissatisfaction with the management at the Blue Springs post office, citing incompetence and lack of accountability.
Inconsistent Service
Customers noted a lack of consistency in service, including varying pickup times and delivery reliability.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and efficiency, particularly in passport services.
BT
Brooke Thoreson
Sep 10, 2025
1.0
They never actually deliver my packages. They leave notes in the mail box. Sorry they missed me. I’ve been home all day waiting for this package! This has happened twice! Now online isn’t working to select pick up. And they won’t answer their phones!
MC
Michael Cornish
Sep 5, 2025
1.0
Mail carrier from the blue springs office never delivers packages to the door ,I constantly have to go to post office to pick up packages,after contacting Amazon I was able to set up my account so that all packages ordered from them will be delivered only by Amazon,UPS or FEDEX.
Do your job or someone else will.
USPS is good for delivering junk mail ,not needed for anything else when there are far superior delivery options than the USPS
NN
Nikolina
Aug 14, 2025
1.0
I am extremely frustrated with the USPS service in Blue Springs. We moved here 5 months ago, and since then I have had to drive to the post office — 5.6 miles from my home and 15 miles from my work — about 6–8 times just to pick up my packages. The reason? The mail carrier constantly leaves a “missed delivery” or “not fit”notice claiming no one was home, even though there is always an adult at the house during the day.
Every other delivery service has no problem delivering packages to my doorstep, but not USPS. In my previous location, if something didn’t fit in the mailbox, the carrier would simply leave it at the door. Here, they just leave a note — and that’s it.
I do not have the ability to go to the post office during their business hours, and every time I have to leave work early to make it before they close at 5 PM. This is incredibly inconvenient, unprofessional, and shows a complete lack of customer care.
zip code 64015
SL
Seven Lees
Aug 10, 2025
1.0
ordered something online, was supposed to be here August 2nd. Its now the 10th and God knows where my package is. very annoyed
SX
Sarah x
Aug 9, 2025
1.0
Marked pickup request as completed when carrier never attempted to pick up the package.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 500 SW South Ave?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and most can also take your passport photo.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment using the online scheduler, though some limited walk-in hours are available at select locations.
How much does a passport photo cost at this USPS location?
The fee for a passport photo at USPS is currently $15.
Can I rent a PO Box online and what is required?
Yes, you can search and reserve PO Boxes online. To complete your setup, visit the Post Office in person with two valid IDs and your application.
What are the operating hours of the USPS at 500 SW South Ave?
Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
Is there 24/7 access to PO Boxes at this location?
Most USPS Post Offices offer 24/7 lobby access to PO Boxes, but access hours may vary, so it's best to check with this specific location.
What nearby places can help me with additional shipping or storage needs near this USPS?
Nearby places like The UPS Store 4375 offer printing, packing supplies, and freight cargo services while Blue Springs Self Storage and M & M Storage provide storage options.
Are there any nearby businesses where I can get automotive services near the Post Office?
Yes, nearby services include Calvert's Express Auto Service & Tire and Express Auto Service & Tire, both offering tire and automotive repairs.
What local attractions or shops are close to the USPS where I can visit before or after my Post Office visit?
Nearby attractions include Monarch Conservatory, a dance school and amusement park, and Ohana's Shave Ice of Blue Springs, a fast food and smoothie bar.