Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 500 SW South Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.4
186 reviews
5 stars
54
4 stars
9
3 stars
4
2 stars
7
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about hostility and lack of professionalism.
Delivery Issues
Numerous reviews highlighted consistent problems with package delivery, including missed deliveries, packages marked as delivered but not received, and delays.
Management Problems
Several customers expressed dissatisfaction with management, citing poor organization and lack of accountability for delivery issues.
Mixed Experiences
While many reviews were negative, some customers praised individual employees for their helpfulness and efficiency, indicating that experiences can vary significantly.
AG
Annette Guo
Jan 13, 2026
5.0
I’ve been avoiding this location due to the reviews but it mostly seems to be just people angry about lost packages / slow mail. Just sent a package from here and the service was totally fine - the employee was kind, friendly, and had some expertise on what kind of packaging / service I should choose. No wait and in and out in just a few minutes during the day.
MB
Michael Brockhouse
Dec 30, 2025
1.0
Today we received all the Mail for the people two houses south of us again it happens at least twice a month and were is my Mail going????
SW
Sue W
Nov 26, 2025
1.0
Can you hire some nice Employees. Because the service I received was today was really sad. The female post office worker was extremely hostile showed a lot of animosity toward me. All I was trying to do was mail a letter for my health insurance which I need because I am a diabetic and take insulin and instead, I was met with a bunch of disrespect Hostility anger mean I just want to buy a stamp or two and not pay $40 to mail a damn letter. I finally settled for the dollar and $.90 which is OK but would've been so hard to be polite and kind and nice. I'm a human being too.
BT
Brooke Thoreson
Sep 10, 2025
1.0
They never actually deliver my packages. They leave notes in the mail box. Sorry they missed me. I’ve been home all day waiting for this package! This has happened twice! Now online isn’t working to select pick up. And they won’t answer their phones!
MC
Michael Cornish
Sep 5, 2025
1.0
Mail carrier from the blue springs office never delivers packages to the door ,I constantly have to go to post office to pick up packages,after contacting Amazon I was able to set up my account so that all packages ordered from them will be delivered only by Amazon,UPS or FEDEX.
Do your job or someone else will.
USPS is good for delivering junk mail ,not needed for anything else when there are far superior delivery options than the USPS
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
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