The UPS Store

Reviews

• JW

  Judy Wesemann

  2 days ago
  5.0
  Mary M. was OUTSTANDING in helping me resolve an issue with Amazon. She was so very kind and made sure I understood everything I had to do to get my credit. EVERYone there is so incredibly kind.
• AB

  Amara Burger

  3 days ago
  5.0
  I had some very important documents that needed to be faxed today and I went in and Mary helped me get the job done and also seen I needed a hug and offered an amazing hug! I highly recommend this store.
• NK

  Nicole King

  Apr 19, 2026
  5.0
  I had a great experience at the Belton UPS Store thanks to Mary. I needed to fax and print multiple documents, and she walked me through each step without any stress. She was patient, organized, and clearly cares about helping customers. I really appreciated her support.
• AS

  Alexandria Spriggs

  Apr 15, 2026
  5.0
  Sam has always been incredibly helpful and patient with me. Today, she took the time to share their monthly promotion because she knew it would benefit me. She answered all of my questions and explained everything thoroughly. Her customer service skills are truly top-notch, and she consistently goes above and beyond.
• SS

  Sally Stearley

  Apr 2, 2026
  5.0
  So I had a package that was being delivered from a new company to my Belton UPS for the first time. Somewhere along the way a label for delivery had to be attached along with the address tothe Belton UPS store. They mixed up one of the numbers on the label and the delivery driver did not know where to deliver it. He made it to Belton but because the wrong address (#) was on the label he was unsure. He went inside the Belton store and asked Mary if this package belonged to her store. Mary, who is so observant and misses nothing, recognized my first and last name and accepted the package. If she had not done that it would have been a huge problem because it contained medication that needed to be refrigerated within 2 days or would have been unusable! Mary, who is always smiling, friendly and so eager to help in any way she can is my hero for the day. She also helped me with a package in December that was actually my fault in thinking I had not received it when in fact I had! She is a wonderful asset to the Belton store and deserves a raise for her attention to detail, her friendliness and her superb customer service. Thanks, Mary!!! And to all of the wonderful employees who work that store!!!!

Frequently Asked Questions About The UPS Store