United States Postal Service

2.8
110 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 15455 Manchester Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
15455 Manchester Rd, Ballwin, MO
63011, United States

Hours

Reviews

2.8
110 reviews
5 stars
42
4 stars
2
3 stars
6
2 stars
8
1 star
52
  • GS
    Giovanni Speziali
    Dec 22, 2025
    1.0
    Bought 40 forever stamps today from the automatic dispenser. The stamps were printed incorrectly, most likely (as later confirmed from personnel in a different post office) because the blanks had been loaded in the machine backwards. The QR code was printed on the design part of the stamp, rather than on the white part (see enclosed pictures). When I asked the manager if he would consider replacing those stamps, he proceeded to lecture me that the stamps were fine, that he had already explained the same to another customer (surprise!) and that they looked like that "because that's how Christmas stamps look like". I tried again to make my point that obviously those stamps were not ok, and he concluded with "Do you work here? No? Then I'm telling you that these are ok" I consider his response rude and unprofessional. See enclosed pictures of the stamps in question
  • MR
    Mike Ross
    Dec 8, 2025
    5.0
    Never scanned the package. It was picked up and 6 days later say “shipping label created “ Christmas present that they obviously could care less about. Who ever did this should be fired. Go elsewhere
  • DR
    Denise Rexroat
    Oct 3, 2025
    5.0
    Terrific service today renewing passports at this location. I had called in advance and was told no appointment was needed. When we arrived, there were 2 patrons actually mailing material so the wait was mere minutes. The staff member who worked with us was pleasant, informative, quick, and knowledgeable. Thanks for a totally pleasant experience!
  • KK
    K
    Sep 30, 2025
    5.0
    It was a long wait but they were doing great considering only 2 people were at the counter. I feel sorry for these postal workers. They were very quick and friendly
  • AA
    Ashley
    Sep 24, 2025
    5.0
    I had a great experience getting my passport. The nice gentleman even held my paperwork aside so that I could run home to grab some items I forgot to bring with me

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.