FedEx Office Print & Ship Center

Reviews

• GM

  Ginka Mateva

  Oct 10, 2025
  1.0
  I was charged $152 to send a small envelope internationally — way higher than normal rates — and the employee Bob was rude and unhelpful. Very disappointing experience at this FedEx location.
• JR

  J. R.

  Sep 22, 2025
  1.0
  Disappointed…. I usually go to the Clarkson and Manchester location but their large format printer was down. So I come in to this location I will start off saying Trevor was extremely helpful in getting things set up and the printing started. But once the printing was supposedly complete, I noticed it didn’t print several of the pages and completely skipped the second copy. Trevor was not available to help so I’m guessing the manager was there to “help”. I tell her that several pages were missing from the first copy and the entirely second copy didn’t print. She looked at the print job and found the missing pages. Then when I asked about the second copy I paid for, she asked to see my receipt. I showed her and she stated “just so you know we should be charging you an additional $80 fee to have it printed, I’ll let it go this time but for future reference”. I’ve used the large format printers numerous times and never had an issue or “added fee”. But if that’s in fact an actual FedEx fee ok. But she acted like she did me a favor by “letting it go today” but then she prints the second copy smaller than I paid for. I paid for 32 pages at 24”x36”. But for 16 pages at 24”x36” was just under $100 and the other 16 pages (second copy) were printed in 18”x24” which is under $50. So she in fact did not let the spontaneous fee go for today, instead she gave me a smaller size I did not pay for. So there’s a big difference in printing costs… At the time it finished and I realized it was the wrong size, there was a line of customers out the door. So “I’m letting it go this time”.
• IT

  Ian Tognoni

  Sep 16, 2025
  5.0
  This was my first time shipping something internationally. Trevor from FedEx was kind and helpful. He answered all my questions and the whole process felt really easy thanks to his help. Thank you Trevor!
• KX

  Khaleefa X

  May 28, 2025
  5.0
  Not sure why this place got 3 star reviews? I have stopped by various times here and Emily has been Absolutely AMAZING!! She is very polite, professional, goes above and beyond to help the clients and provides excellent customer service! I stopped by today to get a couple of docs laminated and she was GREAT !!
• QL

  Quality Logistics LLC

  Feb 14, 2024
  5.0
  Really good service inside the store , mostly girl name is Sam always helpful and have a great service for customers.

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