United States Postal Service

2.0
47 reviews

About

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Visit your local Post Office™ at 401 Trott Ave SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
401 Trott Ave SW, Willmar, MN
56201, United States

Hours

Reviews

2.0
47 reviews
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30
  • CH
    C Hoover
    Nov 14, 2025
    2.0
    Received this postcard in my mailbox. When asked about it at post office, they only said, oh there was a dog bite last week. However, I didn't tell them my address and it’s not on the postcard. She gave me a name and number to call. I’ve called 10 times in 2 days, no one answers the phone. No voicemail. Would be nice to have an explanation about this. The neighbor has no clue what the issue is.
  • PB
    pondo bmx
    Sep 19, 2025
    1.0
    Worst place for packages wish they would just close every time my stuff gose here they always send it back to st cloud when it just came from there what a waste of time
  • JT
    Jena Tollefson
    Sep 2, 2025
    1.0
    Terrible customer service, phone is never answered. Mail that’s in your daily digest- isn’t delivered!
  • LM
    Lisa Merino
    Sep 2, 2025
    1.0
    In the past week the Willmar post office has left my package down the street on the ground all day when I noticed it had been delivered at 9pm in the dark. My package said it was left in the mailbox but it was left on the ground next to all the mailboxes in that area. Then I ordered another package and it was never delivered but said it was left in my mailbox - nothing. Third package they said they were unable to deliver when I was home all day but that same package has been delivered in the past to my doorstep. They say it is held at the post office, when that package was never attempted delivery to my home when I was home all day. They could have left it at the front door step. I tried calling the Willmar Post Office and no answer - what awful services. Amazon needs to find a different delivery service as the Willmar Post Office has terrible service and workers that lie about delivering packages is unacceptable!
  • DA
    Dolphins are Aliens
    Aug 29, 2025
    1.0
    Stop firing your employees due to funding!!!!! It’s literally the second time that my package is delayed due to your incompetence to do your job from taxpayers. I hope to god on god’s green earth that the Willmar, MN USPS goes out of business due to its lack of staff/service! We all deserve compensation for your lack of service y’all provide! If you need funding, ask the federal government or most likely ask the USPS government division since they are literally separate from the normal federal government (in a way). I hope that USPS in Willmar goes out of business and stops its services; the people in the City of Willmar and the surrounding areas in the Southwest region of Minnesota deserve better. The City of Granite Falls, MN and/or Marshall, MN is a great opportunity to have a better potential of not messing up on people’s package(s). Y’all need help if you think it’s normal to act/perform this way from taxpayers’ funding in Willmar, MN and/or anywhere! Y’all need to get help badly; seriously get help! If y’all need help ask for it. It’s better to ask for help than never and have had a chance to have help with the issues y’all are having! If you don’t ask you don’t know what missed opportunity you could have gotten if you did ask for it. The worst you could get is a NO, but it could be pertinently noted that you are having issues with the situation, and they could be aware of it and maybe monitor it. Other than that the USPS in Willmar, MN is getting a one star rating if I could I would give it negative 5 stars for the lack of professionalism!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.