The UPS Store

4.4
125 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4049 in Stillwater offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Stillwater Senior High School.

Details

  • DeliveryNot available

Location

The UPS Store
5865 Neal Ave N, Stillwater, MN
55082, United States

Hours

Reviews

4.4
125 reviews
5 stars
103
4 stars
4
3 stars
0
2 stars
0
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Sam, Ge, and Sarah.

Mixed Experiences

While most reviews were positive, some customers reported rude service and issues with package handling, indicating inconsistency in staff performance.

Efficiency

Customers appreciated the quick service and efficiency in handling shipping and returns, although there were a few complaints about delays.

Pricing Concerns

Several reviews mentioned high prices for shipping and packing materials, with some customers feeling that alternatives like USPS or FedEx offered better value.

Professionalism

The professionalism of the staff was frequently noted, especially in handling complex shipping situations and customer inquiries.
  • JJ
    Jessee Johnson
    Nov 15, 2025
    5.0
    I drive from Wisconsin to come to this location to do Amazon returns, probably embarrassingly often! This is one of the best locations around. Tenzin and Logan are fantastic. Please tell them thank you for helping me every time! They're fast, friendly, and very efficient and literally have me out of the store in less than a minute every time.
  • BH
    Betsy Hoffman
    Nov 5, 2025
    5.0
    Very helpful staff
  • VC
    Virjeanne Cornwell
    Oct 16, 2025
    1.0
    The individual who handled my order was so rude. He started me shipment and then went and got another customers package and processed it while I stood there waiting! He was disgusted when I asked him to lift my package up onto the scale and pretty much threw it.
  • JR
    Jennifer Rojas
    Oct 15, 2025
    5.0
    Every time I go in there, I am always greeted and they are always willing to help getting my packages shipped. Today Sam was very polite and smiling and helped me with an Amazon return. I drive from Wisconsin just to go to this UPS store because of the great customer service.
  • JK
    Jessica Katz
    Oct 5, 2025
    5.0
    We had several family heirlooms, many of which were fragile, that we needed to ship to our home in Florida. The crew of Logan, Jonny, and Owen led by Sam were absolutely amazing to work with! They were incredibly helpful, knowledgeable, and friendly. To have such a young team demonstrating this kind of professionalism is very rare in any business. If we could give them 10 stars we would! We were so relieved to find a UPS store open on a Sunday. Thank you all for helping to make our move from Minnesota to Florida so easy and seamless.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4049 in Stillwater offer?

The UPS Store #4049 provides expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing services.