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Brand Certified

United States Postal Service

2.2
(117 reviews)

Business Details

2223 5th St, Saint Paul, MN
55110, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2223 5th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2223 5th St, Saint Paul, MN
55110, United States

Hours

Reviews

2.2
117 reviews
5 stars
28
4 stars
3
3 stars
3
2 stars
8
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or disrespectful.

Delivery Issues

Numerous complaints about lost mail, packages marked as delivered but not received, and unreliable delivery times.

Accessibility

Customers expressed frustration over the inability to reach the post office by phone and long wait times when visiting in person.

Mixed Experiences

While some customers praised friendly and helpful staff, these positive experiences were overshadowed by the overall negative feedback.
  • MB
    Mary Ann Buck
    Feb 10, 2026
    1.0
    Apparently there is no way to reach my local post office. The USPS customer service center is anything but customer service. It is fully automated. You cannot get to a human being. Is a total waste of time.
  • SH
    Steven H
    Jan 17, 2026
    5.0
    Great friendly service.
  • JJ
    Joe J
    Jan 7, 2026
    1.0
    So apparently you can mail a letter to a PO box by depositing it into the collection box at this post office, but it still won't be delivered after 5 days........there's a reason that these workers are offered $12/hour in union negotiations.....it's because they clearly lack the mental capacity to do as simple of a job as carrying mail. 2.1 out of 5 Star current rating definitely reflects this. Minnesota has the worst post offices in the entire United States. You couldn't find staff members more inadequate at their job (from the highest position to the lowest) if you tried.
  • TL
    Tim Lahr
    Jan 7, 2026
    1.0
    Yea somethings up. Postal worker delivering mail at 9 PM. Lost mail causing overdue bills. I've received numerous pieces of mail belonging to others. Its insane. If the entire USPS is operating like this its only a matter of time ...even more people will quit using it. Stamps will then be $1.50 dollars which will cause more service loss. Just look at the other reviews. Its unbelievable. I am on Norrhwest Avenue.
  • NN
    Nate
    Dec 24, 2025
    5.0
    Pete is amazing, he dropped off our Christmas presents from my Mother located on the other side of the country. Thanks!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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