United States Postal Service

3.4
43 reviews

About

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Visit your local Post Office™ at 2334 University Ave W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2334 University Ave W, Saint Paul, MN
55114, United States

Hours

Reviews

3.4
43 reviews
5 stars
18
4 stars
8
3 stars
3
2 stars
3
1 star
11
  • JY
    Julianne Yuziuk
    Sep 15, 2025
    1.0
    I have never felt compelled to write a review, but seeing that my experience was echoed by another review written an hour ago, I feel I should do the same. I had a terrible experience today. I needed to send some packages and needed to box them in house. Everything was already wrapped and ready to go, just needed to box my items and tape them. I walked in and decided to use priority shipping as these were sentimental items. The postal worker immediately let me know that these were “more expensive boxes” (which I was aware of). I was appreciative that he let me know, so I continued to package my items, which required 4 boxes. A couple minutes after I folded some boxes and started working on packaging, the worker let me know that he was going on a mandated break in 10 minutes. I absolutely respect the importance of this break, and was nearly done packaging (just needed to tape), so I told him I would be done by then. However, he started counting me down at the 5 minute mark, 2 minute mark, and even turned off the lights. He told me if I wasn’t done I would need to get out. He asked me if I wrote the names on my boxes (which I hadn’t yet… I was clearly working on things) so I told him I had the addresses written on a sticky note and would write them down in a second. He then said “you NEED to write the names on the boxes!” Additionally, I kept fumbling the tape (because who wouldn’t be flustered by this point) and he took the time to explain to me how tape works with the tape holder. It was like he was treating me like it was my first time experiencing a post office, or perhaps life itself. He did not offer me any help until after the lights were off and I was already upset. I’m pretty sure I mixed up some of my packages because I was so flustered. There was a woman outside peering in probably wondering why the door was locked. I’ve never been treated so poorly by a postal worker. I absolutely respect anyone who goes into this profession because I can’t imagine how exhausting it can be at times. However, I feel like there was no excuse for this behavior or passive aggressiveness. I left completely upset and sat in my car and watched as people went up to the door to find it closed.
  • RK
    Ryan Keller
    Sep 15, 2025
    1.0
    Irregular hours. Not only including the full closure over lunchtime, even the other hours are fully suspect. I’m currently watching 2 elderly people who rode the metro line to come here, knocking and pulling on the door, and it’s 88 degrees and they, like all of us didn’t know why it was closed. And according to the hours posted, should have been open. Eventually, the door peeped open and a guy stuck his hand out to take incoming mail from a 5-person deep line and before I could get to the door from my car in front of the building, the door was locked and the guy walked away. The most unreliable post office. Do not get a PO Box here. You have to build your entire day around getting access to this site. As I’ve written this message no less than 10 cars have pulled up, double checked the hours, knocked, drove away. Over and over again. Even if the hours are limited, just post them and require those hours, you are messing up a lot of peoples day.
  • TG
    Tim Grunditz
    Jul 7, 2025
    1.0
    Ive never seen a post office close for a "break".
  • NJ
    Nick Johnson
    Jun 27, 2025
    1.0
    Usually closed, unpleasant when open.
  • BT
    Becca Thomas
    Jun 16, 2025
    1.0
    Worker was awful. No customer service. UnfortunatE this is his career choice. It doesn't fit his personality or lack there of. He should stay behind closed doors and never customer facing. Left and went to UPS.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.